Professional / female customer dialogue EFZ (E-profile / M-profile) — Swissquote
- Location
- Dübendorf
- Contract
- full-time
- Posted
- Yesterday
Role overview
What are you going to do?
- What are you going to do?
Application process
- Then upload your full application documents under the following link.
- We look forward to your application.
- Please note: Unfortunately, we cannot offer trial apprenticeships as part of this application process.
- You will be happy to get to know our company and the training to become a specialist customer dialogue EFZ instead in the further selection process.
- How can you apply?
Contacts
- Support of our customers in Switzerland and abroad by telephone, chat, email and social media
- Direct and personal customer support in the lounge and participation in customer meetings
- Learning communication techniques for dealing professionally with customers
- Completing various administrative tasks related to customer requests via different channels
- Recognizing customer needs and proactive customer support
- Receiving and handling complaints from our customers
- What do you need to start this training?
- Completion of compulsory school (Second A/B)
- Interest in the financial sector and customer support Openness and friendliness Good communication and language skills Flair for foreign languages Team spirit and willingness to evolve Independence and rapid comprehension Curiosity and reliability
- What do we offer? A dynamic, friendly and modern working environment Personalized training by our specialists
Additional details
- Interest in the financial sector and customer support Openness and friendliness Good communication and language skills Flair for foreign languages Team spirit and willingness to evolve Independence and rapid comprehension Curiosity and reliability A dynamic, friendly and modern working environment Personalized training by our specialists
- Opportunity to discover different topics about banking products and services CYP basic banking training Reimbursement of school supplies costs
Notes and original content
- Interest in the financial sector and customer support
- Openness and friendliness
- Good communication and language skills
- Flair for foreign languages
- Team spirit and willingness to evolve
- Independence and rapid comprehension
- Curiosity and reliability
- What do we offer?
- A dynamic, friendly and modern working environment
- Personalized training by our specialists
Questions about this listing
What salary does Swissquote offer for this role?
Swissquote lists CHF 73'500 - 111'500 gross per year for this position in Dübendorf. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Swissquote offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Swissquote during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Zürich?
EU/EFTA residents living in the border zone of the country adjoining Canton Zürich can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Zürich's cantonal migration office or with HR during the application.
How do I apply for this position at Swissquote?
Use the "Apply now" button on this page — it links directly to Swissquote's original listing at jobs.smartrecruiters.com, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
