Product Owner "ServiceNow Plattform Basis" (w/m/d) — Migros-Genossenschafts-Bund
- Location
- Zürich
- Contract
- full-time
- Posted
- 57 days ago
Role overview
Actively shape the ServiceNow platform at Migros as a strategic core platform: You will combine demand management, governance, architecture and operations.
Together with your agile team, you will create binding standards and lead scaled further developments across teams.
Your goal: clear priorities, a stable platform that can be upgraded in the long term, and maximum business value.
- Actively shape the ServiceNow platform at Migros as a strategic core platform: You will combine demand management, governance, architecture and operations.
- Together with your agile team, you will create binding standards and lead scaled further developments across teams.
- You will work closely with the architect, quality manager, person responsible for operations and demand team and actively drive the technical and professional development of the platform
- You have several years of practical ServiceNow experience in an agile environment as a platform or product owner, or in an architecture-related leadership role: ideally in a hybrid IT environment with multiple stakeholders and high integration diversity with demonstrable experience in leading teams and projects
- Degree (Uni/ETH, FH, HF): in computer science or business informatics, ideally with further training in Service Now (CTA, CPOA) and agility (SAFe, Scrum)
- Your strength is the ability to communicate and prioritize in dealing with different stakeholders, partners and their dependencies and business vs technology German (business fluent) English (very good knowledge) French (advantageous) Cosa offriamo
Main responsibilities
- You will work closely with the architect, quality manager, person responsible for operations and demand team and actively drive the technical and professional development of the platform
Key requirements
- You have several years of practical ServiceNow experience in an agile environment as a platform or product owner, or in an architecture-related leadership role: ideally in a hybrid IT environment with multiple stakeholders and high integration diversity with demonstrable experience in leading teams and projects
- Degree (Uni/ETH, FH, HF): in computer science or business informatics, ideally with further training in Service Now (CTA, CPOA) and agility (SAFe, Scrum)
- You have several years of practical experience with ServiceNow as well as a sound understanding of company-wide platform technologies, processes (ITIL) and their continuous improvement - topics such as upgradeability, data model discipline, standardization, reusability, controlled extensibility and the You are known to avoid uncontrolled customization
- You offer a deep understanding of the SN platform architecture (instances, sub-prod, releases), integrations to peripheral systems, and operational processes (ServiceNow best practices) and their automation
- You can translate technical complexity into resilient prioritization and decision-making logics and move confidently between architecture, delivery, operations, management and departments
- You bring servant leadship to agile You know how to inspire, steer, enforce priorities in your teams, and as a team player you show tolerance and a win-win mentality - you have broad experience in transformation and change processes in a complex corporate environment and know how to actively shape and successfully implement change.
- Mobile-flexible working model: Flexibility in terms of time and space in the fulfillment of the
What the company offers
- Your strength is the ability to communicate and prioritize in dealing with different stakeholders, partners and their dependencies and business vs technology German (business fluent) English (very good knowledge) French (advantageous) Cosa offriamo
Company and context
- You understand ServiceNow as a strategic platform and can transfer demand, architecture, operation, technical development and organizational governance into an effective operating model
- You will be responsible for the stable operation of the platform, Ensure transparency with regard to risks, dependencies and opportunities as well as improvements
- You will implement binding group-wide standards as well as reusable platform modules and basic services in all areas of Migros using the core components of the SN platform
- You will be the central contact person for the division management and take responsibility for the backlog, prioritisation and communication of the basic platform topics
- As a Design Authority, you will be responsible for the Architecture standards for scaled development and integrations, ensuring cross-team implementation, maintainability and long-term upgradeability
Additional details
- Your strength is the ability to communicate and prioritize in dealing with different stakeholders, partners and their dependencies and business vs technology German (business fluent) English (very good knowledge) French (advantageous)
Notes and original content
- Your strength is the ability to communicate and prioritize in dealing with different stakeholders, partners and their dependencies and business vs technology
- German (business fluent)
- English (very good knowledge)
- French (advantageous)
- Cosa offriamo
Questions about this listing
What salary does Migros-Genossenschafts-Bund offer for this role?
Migros-Genossenschafts-Bund lists CHF 49'500 - 75'000 gross per year for this position in Zürich. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Migros-Genossenschafts-Bund offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Migros-Genossenschafts-Bund during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Zürich?
EU/EFTA residents living in the border zone of the country adjoining Canton Zürich can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Zürich's cantonal migration office or with HR during the application.
How do I apply for this position at Migros-Genossenschafts-Bund?
Use the "Apply now" button on this page — it links directly to Migros-Genossenschafts-Bund's original listing at jobs.migros.ch, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
