Product Manager:in Accessibility Services — SRG SSR

Full description

Accessibility Services (AS) provides barrier-free access to SSR media and thus makes a concrete contribution to social participation in Switzerland. As a centre of expertise, this service is responsible for the development and implementation of captioning, sign language and audio description services.

In addition, AS is responsible for dialogue with customers and the market, including the management of the national customer service centre for offers such as Sat-Access, Play+ and Login, as well as exchanges with distributors and reissuers, ensuring that offers and interfaces are systematically tailored to the needs of the public and the market.

Your Mission

As Product Manager:in Accessibility Services within the Product Management Accessibility Services team, you are actively involved in developing our product portfolio in the areas of captioning, audio description and sign language.

• You develop the vision, strategy and roadmap for products and services in the areas of captioning, audiodescription and sign language, and prioritize needs in close collaboration with product management management and relevant internal and external stakeholders
• You are responsible for the operational management of the product life cycle, from design to introduction, to the continuous development of existing products
• You analyze user needs, market requirements, technological developments and the regulatory framework, and deduct product requirements and recommendations for action
• You ensure that product decisions are systematically focused on the added value for the user, the company's objectives and profitability; you define the relevant Key Performance Indicators (KPIs) and deduct data-based optimisation measures
• You are involved in planning and monitoring product and project budgets, developing decision-making bases and carrying out cost-benefit analyses
• You coordinate collaboration between specialized services, operation, technology, Product Owners as well as internal and external stakeholders, and ensure effective implementation of product requirements
• You follow market, technology and industry trends and encourage a user-centred, agile and data-based approach in the product environment

Your profile

• Product management experience or similar function related to product, service or project development
• Knowledge or interest in agile product management methods, from strategic planning to operational implementation to roadmap development
• Experience in analysing user needs, key requirements and indicators, and the ability to deduce from them concrete measures
• Experience in stakeholder management and collaboration with interdisciplinary teams
• Strong communication and animation skills, as well as the ability to balance divergent interests
• An analytical, structured and solution-oriented approach
• High sense of responsibility, high capacity for implementation and strong decision-making
• Very good language skills in a national language, as well as German or French at least at B1 level and English at B1 level
• Experience in media or accessibility services is an asset, but is not mandatory

What we offer you

• You design products and services with a national impact and contribute directly to inclusion and accessibility in Switzerland
• You are actively involved in the development of accessibility services in the areas of captioning, audiodescription and sign language
• You work at the exciting intersection of media, technology and user needs, and are in direct contact with user groups and associations
• You work on interdisciplinary teams and collaborate with technical, technological and specialized experts from all linguistic regions. You benefit from a flexible and hybrid work model, a high degree of autonomy and wide flexibility in the development of the product portfolio

Please submit your application (motivation letter and CV) via the "Apply now" button. The deadline for applications is 8 November 2026.

Our promise

Reaching the entire Swiss population with high quality formats requires expertise, enthusiasm and a stimulating and creative environment, in which everyone can invest and evolve. For the best to give the best of themselves, they need to have a source of inspiration: Welcome to the world of SSR!

• Create Content: Quality journalism is the core of our activity and passion. We enjoy complete freedom of writing, encourage creativity and grant autonomy for innovation and quality.
• Living digital: At home, quality journalism can also take a digital form. This is why we are exploring new opportunities and experimenting with new formats and practices: digital, interactive and cross-media. Our content is part of the air of time and responds to public concerns.
• Human being: We maintain informal relations, work independently and contribute to a good working atmosphere. Our success is based on the strengths of everyone and on the technical skills of all our employees.
• Make sense: With our program, we reach all of Switzerland. We act independently and respectfully to encourage the formation of opinion and strengthen cultural diversity. We are proud of our work and our contribution to Switzerland.