Patient Admission Staff — Kantonsspital Winterthur (KSW)
Role overview
Anyone who works in the patient's reception keeps many processes moving simultaneously. As a central point in the house, our team of ten employees including learners is responsible for the reception of all stationary and numerous outpatient cases – including cost assurance and close cooperation with a variety of areas. For this versatile task we are looking at 1. August 2026 or by agreement a personality who thinks, takes responsibility and also keeps an overview in challenging situations.
Tasks: • You make sure that stationary and outpatient recordings are handled administratively clean and complete • You take responsibility for the cost management – from coverage clarification to the collection of cost-benefit languages and depot payments • You clarify complex issues directly with insurance, authorities, patients and internal bodies • You are an important contact person for questions about recording processes and case handling • You make sure that relevant master files are correctly, up-to-date and fully maintained
Profile: • You have a commercial training or have a well-founded experience in a comparable administrative function, experience in healthcare is a great advantage. • You work independently, take responsibility and bring a high liability in your working day • Even with high work volume, you stay calm, precise and reliable • You recognize priorities, think with and bring topics to completion • The exchange with a wide range of stakeholders is easy – even in challenging situations • You work safely with IT systems and move quickly into new applications • Very good knowledge of German and other language skills complete your profile
Description
Anyone who works in the patient's reception keeps many processes moving simultaneously. As a central point in the house, our team of ten employees including learners is responsible for the reception of all stationary and numerous outpatient cases – including cost assurance and close cooperation with a variety of areas. For this versatile task we are looking at 1. August 2026 or by agreement a personality who thinks, takes responsibility and also keeps an overview in challenging situations.
Tasks: • You make sure that stationary and outpatient recordings are handled administratively clean and complete • You take responsibility for the cost management – from coverage clarification to the collection of cost-benefit languages and depot payments • You clarify complex issues directly with insurance, authorities, patients and internal bodies • You are an important contact person for questions about recording processes and case handling • You make sure that relevant master files are correctly, up-to-date and fully maintained
Profile: • You have a commercial training or have a well-founded experience in a comparable administrative function, experience in healthcare is a great advantage. • You work independently, take responsibility and bring a high liability in your working day • Even with high work volume, you stay calm, precise and reliable • You recognize priorities, think with and bring topics to completion • The exchange with a wide range of stakeholders is easy – even in challenging situations • You work safely with IT systems and move quickly into new applications • Very good knowledge of German and other language skills complete your profile
