Mechanic / Cycle Technician (M/F) - 60-80% permanent contract - Neuchâtel/Marin — Decathlon
- Location
- Marin-Epagnier
- Contract
- other
- Posted
- 42 days ago
Role overview
First Decathlon concept store in Switzerland, made up of a team of around 30 employees, come and continue to write the history of Decathlon.
Your area, the Workshop, is at the heart of our local strategy.
The team is made up of 4 passionate technicians and is now positioned in the top 3 countries in terms of market share.
- First Decathlon concept store in Switzerland, made up of a team of around 30 employees, come and continue to write the history of Decathlon.
- Your area, the Workshop, is at the heart of our local strategy.
- At Decathlon, we like to give responsibilities to our teammates.
- You don't just carry out repairs: you must anticipate periods of high activity, manage and guarantee the accuracy of your spare parts stock, and monitor your performance indicators (growth, repair rate, customer satisfaction). 2.
- In addition, this position is an excellent springboard:
- to ensure the impeccable quality of your technical services while guaranteeing an exceptional customer experience.
Main responsibilities
- At Decathlon, we like to give responsibilities to our teammates.
- You don't just carry out repairs: you must anticipate periods of high activity, manage and guarantee the accuracy of your spare parts stock, and monitor your performance indicators (growth, repair rate, customer satisfaction). 2.
- You are the link between technology and people.
- The customer is at the center of everything.
- Whether to provide a precise diagnosis, offer the right choice of services (second life, maintenance) or simply reassure an athlete about their equipment, you are on the ground.
- Your technical expertise is only valuable if it is shared with a smile. 3.
- You give trust and you receive it.
- Do you have an idea to improve workshop efficiency or reduce our processing times?
- You have the right to try, to make mistakes, and to learn.
- It is by taking initiatives that we grow.
Key requirements
- In addition, this position is an excellent springboard:
- to ensure the impeccable quality of your technical services while guaranteeing an exceptional customer experience.
Application process
- workshop support standards and follow diagnostic procedures
- Sell our products and services (physically and digitally) and systematically offer the right choice of circular economy services
- Propose a quote and a deadline adapted to the needs of the athlete
- Manage the collection and delivery of equipment with maintenance advice
- Your success indicators (KPIs): % correct diagnosis, % share of local PEC (“support”), Growth in the number of interventions (PEC), Average paid basket. 2. Technical and operational services:
- Carry out repair, maintenance and refurbishment services according to Decathlon safety standards.
- Ensure product personalization (flocking, engraving, etc.).
- Guarantee the accuracy of your stock of spare parts and order what is missing.
Contacts
- Your future playground You will join the Neuchâtel store, located in the Marin-Centre shopping center.
- Decathlon in Switzerland is a success story that began in 2017 in Neuchâtel.
Additional details
- In addition, this position is an excellent springboard: if you have ambition, many development opportunities await you (Workshop Referent, Regional Technician, etc.). This position IS NOT for you if
- On a daily basis, your responsibilities are divided into two main areas: 1. Diagnosis and customer relations:
- Apply workshop support standards and follow diagnostic procedures
- Your success indicators (KPIs): % correct diagnosis, % share of local PEC (“support”), Growth in the number of interventions (PEC), Average paid basket. 2. Technical and operational services:
Notes and original content
- In addition, this position is an excellent springboard: if you have ambition, many development opportunities await you (Workshop Referent, Regional Technician, etc.).
- This position IS NOT for you if
- On a daily basis, your responsibilities are divided into two main areas: 1.
- Diagnosis and customer relations:
- Your success indicators (KPIs): % correct diagnosis, % share of local PEC (“support”), Growth in the number of interventions (PEC), Average paid basket. 2.
- Technical and operational services:
Questions about this listing
What salary does Decathlon offer for this role?
Decathlon lists CHF 48'400 - 73'200 gross per year for this position in Marin-Epagnier. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Decathlon offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Decathlon during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Geneva?
EU/EFTA residents living in the border zone of the country adjoining Canton Geneva can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Geneva's cantonal migration office or with HR during the application.
How do I apply for this position at Decathlon?
Use the "Apply now" button on this page — it links directly to Decathlon's original listing at joinus.decathlon.ch, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
