Manager GBS — PwC Switzerland

Role overview

• Identify and develop business opportunities with new and existing clients by advising on strategic priorities, operating model challenges, and relevant global trends.

• Lead and deliver high-quality projects in line with established methodologies, quality standards, and client expectations.

• Contribute to practice growth through business development, knowledge sharing, and internal initiatives.

• Collaborate across industries and stakeholders to originate impactful projects and engage senior decision-makers in sectors such as Pharma, Financial Services, Retail, Industrial Products, and Public Services.

• Strategy & Operating Model Design: Define GBS strategies, service delivery models, and governance frameworks to consolidate business services.

• Transformation & Implementation: Lead end-to-end transformation projects, including process mapping, technology assessment, implementation, and outsourcing.

• Stakeholder Management: Facilitate workshops and manage relationships
• Contribute to practice growth with senior client stakeholders, communicating the GBS value proposition.

• Transition & Change Management: Support service transitions, application migration, and change management to ensure adoption of new operating models.

• Business Analysis & Value Creation: Develop business cases, analyze financial data, and perform cost modeling to drive ROI and savings.

• 7+ years of experience in the GBS/Outsourcing industry.