Leiter Customer Service — yellowshark AG
- Location
- Uster
- Contract
- not specified
- Posted
- 22 days ago
Full description
Today Head of Customer Service 8610 Uster Interior service / Order processing / Technical advice
- Permanent employment
Office Wage band 95,000 - 110,000 CHF 01 Future employer yellowshark AG focuses on the placement of permanent, long-term employment. Thanks to our cross-industry experience and our versatile field of activity, we offer individual advice, targeted candidate search and ensure an optimal fit between applicant and job market. Our guiding principle "quality over quantity" brings advantages for you as a specialist as well as for companies with special requirements. 02 Your task – Recognizing and implementing optimization potential in customer service Analysis of KPIs and customer satisfaction Feeding customer feedback into internal processes and communication Analysis and identification of recurring problem patterns Accompanying escalations and promoting a positive customer experience 03
Benefits
- Participation in external training
- Flat hierarchies
- Flexible organisation of working time
- Progressive conditions of employment
- At least 5 weeks of vacation
- Modern workplace
04 Your profile
- Degree in computer science, economics or comparable discipline
Experience in service management or IT support – Affinity to customer-oriented tasks – Strong communication skills and organisational skills – Very good knowledge of German in word and writing 05 Worth knowing At least 5 weeks of vacation Modern working environment with an appreciative and open corporate culture Short decision paths enable efficient and responsible work Diverse analysis options available for optimizing operational control processes as well as opportunities for personal and professional development Contemporary employment conditions and attractive benefits Other Recommendations Apply now Unfortunately, we cannot currently support applications from your region. Contact person T E-mail To the team Application process 01 Submit your application in 10 minutes 02 Examination of documents 03 Reply within 5 days Job ticker Get the latest job offers directly into your mailbox. Spontaneous application You take the initiative, we examine suitable job offers. PREVIOUS JOB NEXT JOB Have we aroused your interest? Send your application in 3 easy steps. Apply now Unfortunately, we cannot currently support applications from your region.
Questions about this listing
What salary does yellowshark AG offer for this role?
The original listing does not state a salary. Our estimate for this role and sector in Uster is CHF 101'500 - 154'000 gross per year — an estimate, not a figure communicated by yellowshark AG. The calculator on this site converts a gross salary into your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does yellowshark AG offer?
The original posting does not state the contract type or the working hours. Ask yellowshark AG about hours, contract duration, notice period and probation during the application process.
Do I need a cross-border work permit for a role in Zürich?
EU/EFTA residents living in the border zone of the country adjoining Canton Zürich can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Zürich's cantonal migration office or with HR during the application.
How do I apply for this position at yellowshark AG?
Use the "Apply now" button on this page — it links directly to yellowshark AG's original listing at jobs.yellowshark.com, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
