Head of Customer Services (m/f/d) — Raiffeisen
- Location
- Endingen
- Contract
- full-time
- Posted
- 2 days ago
Role overview
Raiffeisenbank Surbtal-Wehntal stands for personal advice, regional ties and long-term customer relationships.
With our locations in Lengnau AG, Endingen, Schneisingen and Niederweningen, we are close to the people and are actively involved in our region. >To strengthen our team, we are looking for a committed and customer-oriented leader as Head of Customer Consulting (m/f/d) 100%.
- Raiffeisenbank Surbtal-Wehntal stands for personal advice, regional ties and long-term customer relationships.
- With our locations in Lengnau AG, Endingen, Schneisingen and Niederweningen, we are close to the people and are actively involved in our region. >To strengthen our team, we are looking for a committed and customer-oriented leader as Head of Customer Consulting (m/f/d) 100%.
- You take on the responsibility for customer service and lead your team professionally and in terms of personnel.
- You ensure that everything runs smoothly in day-to-day business and use the human resources as required.
Main responsibilities
- You take on the responsibility for customer service and lead your team professionally and in terms of personnel.
- You ensure that everything runs smoothly in day-to-day business and use the human resources as required.
- You are on the day-to-day business and ensure with a forward-looking assignment planning that our customers are reliably looked after.
- In counseling, you yourself are in the middle of it.
- You accompany customers around saving, paying, investing and provisioning.
- You recognize their needs and establish the connection to our specialist areas for further concerns.
- At the same time, you will continue to develop existing customer relationships, recognize potential and win new customers with your team.
- Because good customer advice never stops, you bring your ideas and actively shape the further development of the area. Requirements
- You have completed banking training and bring in-depth experience in customer advice.
- Leadership is yours.
Company and context
- Organizational talent and a good feeling for people help you to keep an overview even in a lively daily business.
- You like to be visible, actively approach people and represent our bank at customer events and other internal and external events. We offer:
- Cooperative values are our fundamental pillars: togetherness.
- For each other.
- They shape our cooperation and our interaction with each other.
- The Du culture creates personal closeness and eye level across all functional levels.
Additional details
- Because good customer advice never stops, you bring your ideas and actively shape the further development of the area.
- You like to be visible, actively approach people and represent our bank at customer events and other internal and external events.
Notes and original content
- Requirements
Questions about this listing
What salary does Raiffeisen offer for this role?
Raiffeisen lists CHF 119'000 - 166'000 gross per year for this position in Endingen. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Raiffeisen offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Raiffeisen during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Aargau?
EU/EFTA residents living in the border zone of the country adjoining Canton Aargau can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Aargau's cantonal migration office or with HR during the application.
How do I apply for this position at Raiffeisen?
Use the "Apply now" button on this page — it links directly to Raiffeisen's original listing at raiffeisen.wd3.myworkdayjobs.com, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
