IT-Support Spezialist:in – 2nd Level Support — Deloitte

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What we offer with pride

• A safe working environment with zero tolerance to harassment.
• Open working environments where people can be themselves.
• An inclusive community based on respect and performance. Location: Deloitte Switzerland, Zurich Pensum: 80-100% Shape the digital future at Deloitte! At Deloitte, you have the opportunity to develop your passion for computer science in a dynamic environment. Our continuous growth offers you an exciting task with great potential, a team-oriented corporate culture and modern and future-proof working conditions. The close cooperation with Kolle g:innen from all over the world allows you to make international contacts and gain global perspectives. Your expertise and innovation contribute to overcoming complex challenges and developing sustainable solutions for our customers. Become part of a network of like-minded people dedicated to making a positive impact on society and shaping the future. How You Can Make a Difference
• Maintain our modern and advanced IT end-user environment
• Support your colleagues in first- and second-level user support on site and remotely
• Maintain our Windows PCs, Macs, smartphones, conference rooms and multimedia devices on site
• Operate and maintain the jobs and their technical infrastructure
• Bring your know-how actively in various IT projects Who we are looking for
• You are an open and curious person and flourish at work in a dynamic environment
• After completing your computer science training EFZ you were able to gain several years (2+) professional experience in a comparable position
• In your career so far, you have gained in-depth knowledge of support for Windows Clients and Microsoft 365 as well as ITIL-based ticket systems and processes.
• Ideally, you have experience with hardware and software for conference rooms (e.g. Microsoft Teams Rooms and Surface Hubs) As the newest member of an established and constantly growing team that has already made great progress in the successful interaction between our departments and IT, you can expect an open-minded group with diverse colleagues who appreciate diversity, uniqueness and the cross-project exchange of ideas. Within our IT you will establish sustainable relationships with key stakeholders (service management, service owners, change delivery and IT management). Through these relationships, you will gain a deep understanding of the management and maintenance of IT services. Careers at Deloitte. Choose your impact. At Deloitte, your ideas have an impact and trigger meaningful changes for our customers, people and society. Your unique expertise, perspective and individual background will help us find new ways to address the most complex challenges and improve the future of those who are affected by the impact of our work. At Deloitte, you can build a career that inspires and inspires you. At Deloitte, you can really make a difference – how, you decide. In Switzerland, we offer industry-specific services in the areas of Audit & Assurance, Consulting, Financial Advisory, Risk Advisory and Tax & Legal. With almost 3,000 employees at six locations, we serve companies and organizations of all sizes and all industries. We offer you a meaningful and demanding work, a place where you can simply be yourself and continue to grow beyond yourself. Benefit from our hybrid working conditions, feel-good and parenting programs, and many opportunities to network, collaborate, and learn. Join our team and become part of a global network of like-minded people who are committed to making a real difference, whether on climate change or by improving the future prospects of 100 million people by 2030. Curious about your opportunities and opportunities at Deloitte? Visit us at www.deloitte.com/ch/careers. We look forward to hearing from you. Please click on “Apply now” to submit a full application with CV, motivation letter, references and diplomas. If you have any questions, please contact Nidhi at [email protected]. * All qualified applications will be considered equally, regardless of factors such as ethnicity, skin color, religion, gender, sexual orientation, gender identity, nationality/origin, age or disability, in accordance with applicable laws. Studies show that women are less likely to apply if they don’t meet all the criteria, but please don’t hesitate – still apply today. We do not accept applications for this position through recruiting agencies. © 2026. For more information, please contact Deloitte AG. Deloitte AG is an employer who practices equal opportunities.