IT-Office Spezialist (m/w) — yellowshark AG

Full description

01.10.2026 IT office specialist (m/f) 8052 Zurich IT support

• Permanent employment

Office Wage band 80,000 - 95,000 CHF Potential (2-3 years) up to 5,000 CHF 01 Future employer Our customer is an established Swiss IT company, which is looking for an IT office specialist (m/f) to strengthen its internal team. The role offers versatile tasks and the opportunity to develop further in an IT company. The company supports its employees individually. 02 Your task Support for internal and external users with questions about applications, digital processes and system applications via ticketing, e-mail, telephone and chat – Acquisition, analysis and processing of support requests as well as coordination of disruptions and technical concerns with internal IT centres and external service providers – Administration and maintenance of user, customer and master data in ERP, CRM and other business systems Support for the implementation, configuration and optimization of digital tools, applications and business processes – Monitoring and processing of system-based financial and administrative processes, in particular invoicing, payment and dunning processes – Creation and maintenance of IT and process documentation, user manuals and knowledge databases to support users – Participation in the digitization and automation of business processes as well as in internal IT projects and process optimizations 03

Benefits

• Participation in external training
• Bistro or Mensa
• Flat hierarchies
• Progressive conditions of employment
• At least 5 weeks of vacation
• Modern workplace
• Regular team support measures and company events
• Structured and accompanied onboarding
• Responsible activities

04 Your profile – Completed commercial or computer science basic training as well as a strong interest in IT, applications and digital business processes Experience in IT/application support, customer service or in supporting users via ticketing systems, e-mail, telephone and chat Good knowledge in the administration and maintenance of ERP, CRM and other business applications as well as in the careful handling of master and user data – understanding of system-based business processes, especially in finance and administration

• Knowledge of debtor and creditor processes is advantageous

Strong analytical and solution-oriented mindset as well as ability to quickly detect and efficiently address errors and process problems – Experience in the creation and maintenance of IT/process documentation, user manuals and knowledge databases as well as interest in digitization and process optimization – Style-confident knowledge of German and English

• French is mandatory at level B2

– High service orientation, strong communication skills, rapid comprehension and an independent, structured and quality-oriented working method 05 Worth knowing – Internal development opportunities Home Office – Good social benefits – Central workplace – Easily accessible with public transport – Various other benefits. Other Recommendations Apply now Unfortunately, we cannot currently support applications from your region. Contact person T E-mail To the team Application process 01 Submit your application in 10 minutes 02 Examination of documents 03 Reply within 5 days Job ticker Get the latest job offers directly into your mailbox. Spontaneous application You take the initiative, we examine suitable job offers. PREVIOUS JOB NEXT JOB Have we aroused your interest? Send your application in 3 easy steps. Apply now Unfortunately, we cannot currently support applications from your region.

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