Sachbearbeiter*in Intake — Stadt Zürich
- Location
- Zürich
- Contract
- Full-time
- Posted
- 17 days ago
Full description
For our social center Helvetiaplatz we are looking for 01. January 2027 or by arrangement a new team member.
Tasks
- You will be the first contact person to receive telephone and personal requests and inquiries at our central reception, process them and/or forward them.
- They provide general and technical information and information, triage the matter and manage the administrative files for the duration of the case taking until the case is closed.
- They work together with the case-leading social workers in the intake and support them administratively in the examination of impoverishment and the orientation of social assistance benefits.
- They make general correspondence, including the creation of confirmation, applications, applications and other forms. They shall perform general secretarial tasks.
Profile
- Completed Swiss Federal Commercial Education
- Good knowledge of social insurance or professional experience in the field of adult protection and/or accounting
- High service orientation and pleasure in working with people
- Ability to deal with numbers
- Correct oral and written expression in German
We offer
An interesting and varied activity with exciting further education opportunities. It is possible to work partially in the home office. A careful familiarization and a collegial working environment. In our organization, we maintain open and transparent communication.
About us
With around 2,400 employees, the Social Department of the City of Zurich works every day for a social Zurich. We are there for everyone and support children, young people and adults in different situations. We make an important contribution to social cohesion. And we contribute to a high quality of life in the neighbourhoods.
In the social services more than 1000 employees shape the social Zurich. We accompany and support people in different situations, promote participation and strengthen social cohesion. Our services include social welfare, child and adult protection, school social work, child and youth welfare and socioculture. We do our work interdisciplinary and throughout the city: in school houses, counselling centres, the five social centres as well as in facilities such as the Youth and Culture House Dynamo, the Debate House Karl der Grosse and the district centres Schütze and Bakeranlage.
Questions about this listing
What salary does Stadt Zürich offer for this role?
The original listing does not state a salary. Our estimate for this role and sector in Zürich is CHF 73'500 - 111'500 gross per year — an estimate, not a figure communicated by Stadt Zürich. The calculator on this site converts a gross salary into your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Stadt Zürich offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Stadt Zürich during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Zürich?
EU/EFTA residents living in the border zone of the country adjoining Canton Zürich can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Zürich's cantonal migration office or with HR during the application.
How do I apply for this position at Stadt Zürich?
Use the "Apply now" button on this page — it links directly to Stadt Zürich's original listing at jobs.stadt-zuerich.ch, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.