ICT Supporter*in 2nd. Level — Stadt Bern
- Location
- Bern
- Contract
- full-time
- Posted
- 2 days ago
Role overview
To strengthen our Support Center team (2nd level), we are looking for a committed and service-oriented personality immediately or by agreement.
- To strengthen our Support Center team (2nd level), we are looking for a committed and service-oriented personality immediately or by agreement.
- jointly responsible for the operation, maintenance and further development of the Support Center 2nd. Level
- Proactive optimization of customer support and work processes
Main responsibilities
- jointly responsible for the operation, maintenance and further development of the Support Center 2nd. Level
- Proactive optimization of customer support and work processes
- regular field service missions according to operational plan
- Supporting the 1st.
- Level support for complex disruptions and support requests
- Secure interfaces and communication with other specialist areas, participation in projects and participation in committees Requirements
- Completed training as ICT specialist or equivalent training
- Several years of professional experience as an ICT supporter 2nd. Level & Field Support
- High commitment and flexibility as well as a communicative, resilient, reliable person
- Team player mentality with an independent, solution- and customer-oriented working method Category B driving licence We offer: For sense and city life
Application process
- If you enjoy customer support and want to work in a dynamic IT environment, we look forward to receiving your application.
- The position is initially limited to 1 year, with the possibility of subsequent permanent employment.
Additional details
- jointly responsible for the operation, maintenance and further development of the Support Center 2nd.
- Secure interfaces and communication with other specialist areas, participation in projects and participation in committees
- Several years of professional experience as an ICT supporter 2nd. Level & Field Support
- Team player mentality with an independent, solution- and customer-oriented working method Category B driving licence For sense and city life
Notes and original content
- Requirements
- Several years of professional experience as an ICT supporter 2nd.
- Level & Field Support
- Team player mentality with an independent, solution- and customer-oriented working method
- Category B driving licence
- For sense and city life
Questions about this listing
What salary does Stadt Bern offer for this role?
Stadt Bern lists CHF 85'000 - 119'000 gross per year for this position in Bern. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Stadt Bern offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Stadt Bern during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Bern?
EU/EFTA residents living in the border zone of the country adjoining Canton Bern can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Bern's cantonal migration office or with HR during the application.
How do I apply for this position at Stadt Bern?
Use the "Apply now" button on this page — it links directly to Stadt Bern's original listing at jobs.bern.ch, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
