Head of Consumer Finance and Debt Collection — Migros Bank
NewCHF 189'000 - 331'500
Migros Bank · Wallisellen (ZH)
- Location
- Wallisellen
- Contract
- full-time
- Posted
- Yesterday
SalaryCHF 189'000 - 331'500
Role overview
With us you can make a difference, influence and actively shape the future.
We are looking for you: a personality who thinks ahead, inspires with fresh ideas and acts across boundaries.
- With us you can make a difference, influence and actively shape the future.
- We are looking for you: a personality who thinks ahead, inspires with fresh ideas and acts across boundaries.
- You are responsible for the human and professional management of the area Consumer Finance and Debt Collection Management (Teams: Personal Credit, Leasing and Debt Collection Management)
- You ensure efficient and effective processing and support sales in planning and ensuring goal achievement
Main responsibilities
- You are responsible for the human and professional management of the area Consumer Finance and Debt Collection Management (Teams: Personal Credit, Leasing and Debt Collection Management)
- You ensure efficient and effective processing and support sales in planning and ensuring goal achievement
- Together with your management team, you develop our internal processes, ensure the regulatory requirements and drive digitalization with our value streams
- You represent Migros Bank in the topic of consumer finance and debt collection management against the outside, and within Migros Bank
- As part of the management team Banking Operations, you optimize centralized processing in the sense of our customers and our strategy
- You will continue to develop our internal process control with the aim of further improving transparency in terms of quality, efficiency and utilization. Requirements
- over 10 years: personal loan and leasing experience and management experience
- Completed studies (uni/ETH, FH, HF): Business administration, marketing, banking or finance
- You have strong leadership skills (ideally over 2 levels)
- You bring a high level of social competence and a strong solution orientation
Application process
- Application & Contact Sara Beltrame HR Business Partner LinkedIn
- Recruitment process Pre-selection of applications We continuously review applications received, create a pre-selection and release them to the manager for viewing.
- Duration to feedback: Up to three weeks Assessment Center An assessment center is a part of the selection process during the application process.
- With the help of various tasks and tests, the qualifications and behavior of the applicants are to be examined.
- Depending on the case, the assessment center can take up to one day.
- Duration to feedback: Up to one week Offer & Contract Exhibition (Digital) After our oral job offer, the most important contract points are verified again.
Contacts
- After agreement, the contract is commissioned and sent for digital signature by e-mail. Duration until feedback: Up to one week
- The decision on progress or withdrawal from the recruitment process will be communicated by telephone or email.
- Duration until feedback: Up to three weeks Personality/Performance Test Under certain conditions, we use a personality test (BIP, Scales Test, etc.) as an additional step to support selection.
- The results of the test may be personally discussed and form the basis for further selection.
- Duration until feedback: Up to one week of discussion with HR & specialist department The discussion is conducted virtually or on site with the responsible person from HR and/or the specialist department.
- It is primarily about learning more about the personnel and specialist skills and gives both sides the opportunity to assess the cultural fit into the company and team.
- Duration to feedback: Up to three weeks of expert discussion with case presentation Specific expertise is reviewed on the basis of a case or other assessment instruments.
- After processing, the result of the leader is presented and then discussed together.
- Usually, the team is also represented at the presentation.
- As a rule, the conversations are conducted by the superior, without a representative from the HR.
Company and context
- Someone who passionately brings teams and the organization forward.
- Take responsibility, drive forward projects and develop the bank together with us.
Additional details
- You will continue to develop our internal process control with the aim of further improving transparency in terms of quality, efficiency and utilization.
- You bring a strong customer orientation as well as convincing communication skills in German (negotiation certain) French (advantageous) Italian (advantageous) English (advantageous)
- Migros Bank: accounts, mortgages and financial services with preferential terms Coaching: Personal coach for executives
- Application & Contact Sara Beltrame HR Business Partner
- After agreement, the contract is commissioned and sent for digital signature by e-mail. Duration until feedback: Up to one week
- Note for personnel service providers For this position we only consider direct applications.
Notes and original content
- for personnel service providers For this position we only consider direct applications.
- Requirements
- You bring a strong customer orientation as well as convincing communication skills
- in German (negotiation certain)
- French (advantageous)
- Italian (advantageous)
- English (advantageous)
- Cosa of Friamo
- Migros Bank: accounts, mortgages and financial services with preferential terms
- Coaching: Personal coach for executives