Head Digital Wealth — Sygnum Bank

Full description

We are looking for a commercially minded and client-centric leader to shape the next phase of growth of Sygnum's digital wealth business. This is an opportunity to take on a senior leadership role with meaningful impact, combining strategic, yet fully hands-on leadership, senior client engagement, business development and a strong instinct for emerging client needs and future offerings in a fast-evolving market. You will work at the intersection of traditional finance and digital assets, leading teams, building trusted relationships and helping position Sygnum as a trusted partner in the future of digital wealth. Your main responsibilities:

• Provide strategic leadership and further develop Sygnum's digital wealth business across private clients, External Asset Managers & Multi-Family Offices (EAMs & MFOs) and Sygnum Spark, strengthening growth, scalability and the long-term client service model
• Lead and manage the teams across relationship management and client servicing, with clear people leadership responsibility and ownership of the associated budget
• Define and implement the strategy for the digital wealth business in close alignment with the Group CEO and the Group Executive Board
• Own the performance of a substantial client portfolio with meaningful business volume and revenue contribution, while building and stewarding senior relationships across key wealth client segments, distribution partners and strategic ecosystem connections
• Collaborate cross-functionally with Asset Management, trading, custody, lending and other internal stakeholders to deliver differentiated investment, banking and digital wealth solutions for target client segments
• Shape the continued development and positioning of Sygnum's digital wealth offering, identifying evolving client needs and translating them into client propositions, commercial priorities and future growth opportunities
• Ensure the quality of the private client books with respect to financial and non-financial risk profiles, margins and client satisfaction, in line with regulatory requirements and Sygnum's risk and compliance framework
• Drive continuous improvement of onboarding, servicing and other key client processes together with Compliance, Operations and relevant business partners
• Build and maintain strong relationships with internal and external stakeholders and represent Sygnum credibly in the broader wealth, digital asset and strategic partner ecosystem
• Support the evolution of a modern, client-centric and scalable digital wealth platform that bridges traditional and digital finance
• Extensive leadership experience in wealth management, private clients, client solutions or a closely related financial services environment, including leading, developing and scaling high-performing client-facing teams and business areas
• Strong track record of building, growing and retaining client relationships and delivering commercial results across sophisticated wealth client segments, ideally in a leadership role with strategic business ownership
• Deep understanding of the needs of high-net-worth individuals, family offices, EAMs and related wealth client segments
• Strong understanding of wealth management products and client needs; familiarity with digital assets and a strong interest in the future of digital wealth are a clear advantage
• Strong compliance and risk management capabilities and experience operating in a regulated banking environment, including familiarity with Swiss banking regulation, AML/KYC requirements and cross-border considerations
• Excellent communication, presentation and representation skills, with the ability to engage credibly with senior clients and internal stakeholders
• Commercially minded, client-oriented and collaborative, with a strategic, yet fully hands-on approach, strong relationship leadership, sound judgement and the ability to build credibility across clients, partners and internal stakeholders
• Entrepreneurial and opportunity-oriented, with a strong feel for changing client expectations, market opportunities and the development of new propositions or partnerships
• Fluency in English and very good German are required
• French is an advantage Joining Sygnum means being part of a dynamic, global team that is building a trusted gateway between the traditional and digital asset economies. Working at Sygnum, you will experience our fast-paced, exciting work environment that embraces meritocracy and collaboration and open communication. Alongside our ambitious long-term mission, we also come together for reaching important milestones and annual crypto-industry anniversaries like Bitcoin Pizza Day, and regularly celebrate together at themed company events as part of our journey to shape Future Finance. Sygnum offers a comprehensive package of benefits for all team members. They include:
• Attractive combination of market salaries and entrepreneurial incentive scheme
• Flexible/Work at home policies
• Professional development via Mentoring and Buddy programs
• One-month fully paid sabbatical after five years of continuous employment If you are passionate about the potential of blockchain to shape Future Finance and your profile is a good fit for this position, please send us your CV today!