Growth Lead B2B - Switzerland / Liechtenstein — Sygnum Bank

Full description

Are you a people person? Do you have a strong interest in business development and sales? Do you want to build and maintain trusted client relationships in the digital asset space and help transform the future of finance? If this sounds like you, we have the perfect role for you. Role scope: Enable the B2B (Bank-to-Bank) team to retain and broader its leadership in digital assets by giving the world's largest banks regulated access to digital assets. Wear three hats simultaneously across the full lifecycle of the client relationship — acquisition, integration and growth – leveraging competencies in key account/relationship management, project management and product development. Drive growth by helping lead the team's expansion across markets, product categories and use cases, adapting to competitive pressure and market change. Business development & acquisition:

• Drive business development and pipeline management, sourcing and acquiring new banking partners across international markets – with a focus on our existing licensing footprint (Switzerland, Europe) and opportunities in new, untapped markets – including a dedicated bridge into Middle East and Asia to coordinate acquisition efforts with local teams.
• Drive sales activity along the full acquisition funnel: strategic networking and industry engagement, pitching, RFI/RFP responses, deep dives, and commercial/legal discussions.
• Contribute to strategic projects related to internationalisation and acquisition strategy, including scoping the Target Operating Model (TOM) based on licensing, client stickiness and upselling opportunities. Client & relationship management:
• Lead the end-to-end client journey – from initial contact and onboarding (working closely with Legal & Compliance, Operations and external partners) through to ongoing account management and daily operational support (fiat/digital asset transactions, trading orders, loans, contract amendments, complaint resolution).
• Provide RM support with flexible resource allocation across the client base, progressively learning to cover all stages of the customer lifecycle alongside our Relationship Managers.
• Grow the client business by expanding our digital asset offering (e.g. new tokens, DeFi products, Crypto Compliance Services) and designing bespoke proposals in collaboration with teams such as Asset Management and Trading. Product & internal collaboration:
• Interact with topic experts and Project/Product Managers to support and productize institutional requirements (e.g. API connectivity, institutional DLT services) and drive integration and product development for banking partners.
• Maintain, update and improve internal tools (Core Banking System, ticketing platform, CRM) to ensure efficient operations and accurate record-keeping. Market expertise & network:
• Stay at the forefront of the crypto market and broader DLT landscape – deeply understanding Sygnum's offering and competitive strengths, regulatory developments and digital asset trends – while building and maintaining a strong institutional and professional network through conferences and industry engagement.
• Partner with partner banks and ecosystem providers to create a world-class offering for banking clients while acting as the sole counterparty for our clients.
• Represent Sygnum at industry/ecosystem events to drive Sales, Business Developments and to engage in thought leadership with senior peers, stakeholders and future clients.
• BSc/BA in Business Administration, Finance, or a related field. MSc/MBA/CFA is a plus.
• 5+ years of proven experience in client servicing or relationship management with private and/or institutional clients.
• Solid understanding of digital assets and DLT and the institutional crypto landscape (custody, trading, staking, tokenization), combined with working knowledge of the relevant regulatory frameworks (MiCAR, the Swiss DLT Act and FINMA/EU regimes)
• Proven track record of Product Management / Project Management career experience and competences within high-tech industries
• Demonstrable credentials of driving business growth with a hunter mentality, combining a strong sales mindset with a results-oriented approach to winning and expanding client relationships.
• An established network across banks, financial intermediaries and the broader financial ecosystem, with a demonstrated ability to open doors and convert relationships into commercial opportunities.
• Hands-on experience with client onboarding (both private individuals and legal entities), including a strong understanding of European banking regulations and the AMLD compliance framework.
• Combination of consultative and analytical skills, with meticulous attention to detail and a proactive, hands-on approach.
• Ability to work independently and effectively collaborate with cross-location teams.
• Excellent communication skills (spoken and written) in English. German language is a plus.
• Excellent organisational and prioritisation abilities to manage multiple clients and projects simultaneously.
• Valid Swiss/EU work authorisation and availability to work on-site at least 3 days per week is a must. Joining Sygnum means being part of a dynamic, global team that is building a trusted gateway between the traditional and digital asset economies. Working at Sygnum, you will experience our fast-paced, exciting work environment that embraces meritocracy and collaboration and open communication. Alongside our ambitious long-term mission, we also come together for reaching important milestones and annual crypto-industry anniversaries like Bitcoin Pizza Day, and regularly celebrate together at themed company events as part of our journey to shape Future Finance. Sygnum offers a comprehensive package of benefits for all team members. They include:
• Attractive combination of market salaries and entrepreneurial incentive scheme
• Flexible/Work at home policies
• Professional development via Mentoring and Buddy programs
• One-month fully paid sabbatical after five years of continuous employment If you are passionate about the potential of blockchain to shape Future Finance and your profile is a good fit for this position, please send us your CV today!