Global Strategic Account Director, Financial Services — Microsoft
- Location
- Zürich
- Contract
- full-time
- Posted
- Yesterday
Role overview
Overview Microsoft's Financial Services organization is seeking an accomplished Global Strategic Account Director to lead one of our most important and strategic global client relationships. This role represents one of Microsoft's most consequential leadership opportunities within the Financial Services industry. The Global Strategic Account Director serves as Microsoft's lead business executive, accountable for the overall executive relationship, strategic partnership, and long-term business outcomes across the account. The successful candidate will combine deep industry expertise, executive credibility, transformational leadership, and technical acumen to help the customer accelerate its AI-powered business transformation while strengthening Microsoft's position as a trusted strategic partner. This role requires the ability to engage and influence at the Board, Group Executive Board, and C-suite level, shape transformation agendas, mobilize One Microsoft, and create measurable business impact through innovation, technology, and execution. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
Lead the Strategic Partnership
- Serve as the executive sponsor for the overall relationship between Microsoft and the customer.
- Establish trusted advisor relationships with Board members, Group Executive Board executives, and business and technology leaders.
- Develop a comprehensive understanding of the customer’s business strategy, transformation priorities, regulatory environment, and operating model evolution.
- Position Microsoft as a strategic transformation partner that helps the customer achieve its growth, productivity, resiliency, and innovation objectives.
- Represent the customer’s perspective across Microsoft, ensuring the full strength of Microsoft is aligned to customer priorities.
Accelerate AI-Powered Business Transformation
- Partner with business leaders to define how AI can fundamentally reshape client engagement, wealth management, advisory services, operations, software engineering, risk management, and employee productivity.
- Help the customer accelerate its AI agenda and translate strategic ambition into enterprise-scale transformation and measurable business outcomes.
- Lead the Strategic Partnership
- Serve as the executive sponsor for the overall relationship between Microsoft and the customer.
- What We Are Looking For
- Proven experience leading strategic global accounts, major transformation programs, or large business units within Financial Services.
Main responsibilities
- Lead the Strategic Partnership
- Serve as the executive sponsor for the overall relationship between Microsoft and the customer.
- Establish trusted advisor relationships with Board members, Group Executive Board executives, and business and technology leaders.
- Develop a comprehensive understanding of the customer’s business strategy, transformation priorities, regulatory environment, and operating model evolution.
- Position Microsoft as a strategic transformation partner that helps the customer achieve its growth, productivity, resiliency, and innovation objectives.
- Represent the customer’s perspective across Microsoft, ensuring the full strength of Microsoft is aligned to customer priorities.
- Accelerate AI-Powered Business Transformation
- Partner with business leaders to define how AI can fundamentally reshape client engagement, wealth management, advisory services, operations, software engineering, risk management, and employee productivity.
- Help the customer accelerate its AI agenda and translate strategic ambition into enterprise-scale transformation and measurable business outcomes.
- Lead executive discussions on Frontier Firm transformation, agentic AI, new operating models, and the future of work in banking.
Key requirements
- What We Are Looking For
- Proven experience leading strategic global accounts, major transformation programs, or large business units within Financial Services.
- Deep expertise in banking, wealth management, or capital markets, with comprehensive understanding of industry trends, regulatory requirements, and operating models.
- An established executive network and recognized credibility within the Swiss Financial Services ecosystem.
- Demonstrated ability to build trusted advisor relationships with Board-level and C-suite executives.
Application process
- Connect Microsoft's end-to-end platform capabilities across Microsoft 365, Copilot, Azure AI, Data, Security, Business Applications, and Cloud Infrastructure to the customer’s transformation priorities.
- Help the customer navigate the opportunities and challenges associated with AI adoption, including governance, compliance, resiliency, cyber security, privacy, operational risk, and digital sovereignty.
- Drive strategic engagement around the customer’s enterprise AI transformation agenda and support execution against the company's highest-priority business outcomes. Orchestrate One Microsoft
- Define and communicate a compelling account vision, long-term growth strategy, and transformational roadmap.
- This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
- Microsoft is an equal opportunity employer.
- All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances.
- If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Company and context
- Microsoft's Financial Services organization is seeking an accomplished Global Strategic Account Director to lead one of our most important and strategic global client relationships.
- This role represents one of Microsoft's most consequential leadership opportunities within the Financial Services industry.
- The Global Strategic Account Director serves as Microsoft's lead business executive, accountable for the overall executive relationship, strategic partnership, and long-term business outcomes across the account.
- The successful candidate will combine deep industry expertise, executive credibility, transformational leadership, and technical acumen to help the customer accelerate its AI-powered business transformation while strengthening Microsoft's position as a trusted strategic partner.
- This role requires the ability to engage and influence at the Board, Group Executive Board, and C-suite level, shape transformation agendas, mobilize One Microsoft, and create measurable business impact through innovation, technology, and execution.
- Microsoft’s mission is to empower every person and every organization on the planet to achieve more.
- As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals.
- Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
- Lead and inspire a diverse virtual account team across sales, engineering, customer success, consulting, industry solutions, partner organizations, and Microsoft leadership.
- Create clarity, alignment, and accountability across stakeholders with a relentless focus on customer outcomes.
Additional details
- Drive strategic engagement around the customer’s enterprise AI transformation agenda and support execution against the company's highest-priority business outcomes. Orchestrate One Microsoft
- Strengthen Microsoft's executive presence, strategic relevance, and market position across the customer organization. AI Fluency as a Leader
- The successful candidate will demonstrate both personal and professional mastery of AI, using it to drive business outcomes, accelerate decision making, improve productivity, and unlock new forms of customer value. Specifically, the leader will:
- Build AI capability and confidence across the broader account team and customer ecosystem. Microsoft Leadership Expectations
- As one of Microsoft's top customer-facing leaders, the Global Strategic Account Director is expected to exemplify Microsoft's Leadership Principles and culture.
- Translate customer priorities into actionable plans and measurable outcomes.
- Lead through influence and create an environment where people can do their most impactful work.
- Drive measurable customer impact and sustainable growth for Microsoft. Live Microsoft's Culture
- In-depth knowledge of the Swiss market and willingness to be closely connected to the customer’s leadership ecosystem in Zurich. What Success Looks Like Success in this role means:
Notes and original content
- Responsibilities
- Drive strategic engagement around the customer’s enterprise AI transformation agenda and support execution against the company's highest-priority business outcomes.
- Orchestrate One Microsoft
- Strengthen Microsoft's executive presence, strategic relevance, and market position across the customer organization.
- AI Fluency as a Leader
- The successful candidate will demonstrate both personal and professional mastery of AI, using it to drive business outcomes, accelerate decision making, improve productivity, and unlock new forms of customer value.
- Specifically, the leader will:
- Build AI capability and confidence across the broader account team and customer ecosystem.
- Microsoft Leadership Expectations
- Create Clarity
Questions about this listing
What salary does Microsoft offer for this role?
Microsoft lists CHF 101'500 - 154'000 gross per year for this position in Zürich. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Microsoft offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Microsoft during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Zürich?
EU/EFTA residents living in the border zone of the country adjoining Canton Zürich can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Zürich's cantonal migration office or with HR during the application.
How do I apply for this position at Microsoft?
Use the "Apply now" button on this page — it links directly to Microsoft's original listing at apply.careers.microsoft.com, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
