Werkstudent Schaden SOS & Assistance (m/w/d) ab Oktober befristet — Zurich Insurance
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Full description
Are you looking for a side job during your studies?
SOS & Assistance consists of a multicultural team of passionate and helpful colleagues who advise our insured persons in case of emergency measures. From now on, we are looking for a working student who will support us in the receipt and processing of damage cases. You will get an exciting insight into the claims department within a large company.
If you like to combine quality with efficiency, are strong, enjoy constantly improving the service and customer experience in the team, then this could be your sideline.
Find out here why Zurich Switzerland is one of the “Top 3” employers in Switzerland. Become part of it and apply as a working student Schaden SOS & Assistance.
What you do
- You take care of the receipt of telephone calls in case of damage 24/7h
- You are in direct contact with customers and partners
- You coordinate the order of international service partners or towing services after car accidents / breakdowns
- You take on administrative tasks such as processing damage cases, paying invoices, telephone and written customer inquiries
- You work on days Monday to Sunday between 06:30 and 22.15 o'clock the assignment times are adjustable depending on the semester load.
What you bring
- Enrolment at a university or university of applied sciences
- Excellent knowledge of German, good knowledge of Italian, knowledge of French advantageous
- High customer orientation and a service- and solution-oriented approach
- Ability and motivation to work under time pressure while keeping calm
- Flexibility to work Monday to Sunday as well as on holidays
Your contact
Talent Acquisition Consultant: Eleni Bourtzakis (+41 44 628 20 51)
Additional information
Part-time: 40 - 60 %
Place of work: Zurich, Oerlikon
#LI-Hybrid
We look forward to your online application – even without an application letter. You are welcome to convince us of your motivation during a personal meeting.
Who we are
Zurich is a strong brand – more than 1.4 million Swiss customers rely on our products and services. The basis of our success is our 53,000 employees worldwide, who help our customers in 210 countries and territories to better understand and protect themselves against their risks. In order to provide daily performance, we offer our employees flexible working models and interesting training opportunities. As a Zurich employee, you benefit from a multitude of advantages and a strong culture characterized by acceptance, diversity and team orientation.
At Zurich, we cultivate a culture of diversity and inclusion. Our goals and values are designed to protect our employees, promote trust and help them reach their full potential. We stand for justice and equality among our employees, regardless of gender, gender identity, sexual orientation, origin, ethnicity, religion, etc. The acquisition of our talents and the recruitment processes reflect this commitment in everyday life. Join us and become part of this culture.
Why has Zurich been successful for more than 150 years? See here and become part of it.
Information for recruiters
Zurich does not accept unsolicited applications from recruiters for this position. Therefore, recruiters do not submit applicant documents to our employees or via our online career portal. We reject any responsibility for unsolicited applications and any fees and thank you for your understanding.
Job details
- Company: Zurich Insurance
- Position: Werkstudent Schaden SOS & Assistance (m/w/d) ab Oktober befristet
- Location: Zürich, Zürich
- Salary: CHF 44'100 - 66'900 (source unverified)
- Sector: Insurance
- Posted on: 2026-08-13
- Expired on: 2026-09-26
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