Employee / Telephone center and information — Kantonsspital Winterthur (KSW)
NewCHF 73'500 - 111'500
Kantonsspital Winterthur (KSW) · Winterthur (ZH)
- Location
- Winterthur
- Contract
- full-time
- Posted
- 2 days ago
SalaryCHF 73'500 - 111'500
Role overview
For the telephone control center and information department, which comprises around 12 employees, we are looking for a committed personality who strengthens our team immediately or by agreement.
We connect external and internal callers with hospitalised patients, secretariats, office centres, departments and staff.
We provide information about the hospital location and the areas in the telephone exchange and at the information, opening and visiting times, the car park, existing appointments, emergency operations and much more.
- For the telephone control center and information department, which comprises around 12 employees, we are looking for a committed personality who strengthens our team immediately or by agreement.
- We connect external and internal callers with hospitalised patients, secretariats, office centres, departments and staff.
- Responsible for competent, forwarded receipt and forwarding of calls / requests in the telephone exchange and information
- Professional, friendly treatment, impeccable customer service General and administrative tasks Profile:
- KSW employees benefit from very good social benefits.
- You can benefit from a comprehensive offer for your health.;
Main responsibilities
- Responsible for competent, forwarded receipt and forwarding of calls / requests in the telephone exchange and information
- Professional, friendly treatment, impeccable customer service General and administrative tasks Profile:
- Several years of professional experience telephone exchange / service area with direct customer contact
- Excellent knowledge of German in words and writing, at least one other foreign language (preferably English)
- Good MS Office skills, commercially savvy, responsible
- Diplomatic and patient nature, communicative, knowledge of medical vocabulary
- Motivated to work irregularly in early/medium or late service (between 5:45 a.m. and 10 p.m.), as well as on weekends (no fixed days)
- Maintained appearance, exact working method, high service orientation Benefits: KSW offers employees conditions that enable them to reconcile their professional goals and personal needs.
- Flexible, flexible working hours, home office as well as a generous maternity leave and employment levels adapted to different situations – all this is possible at KSW, as long as the company allows it.
- Every year, the KSW offers 40 interdisciplinary and 50 professional training courses.
What the company offers
- KSW employees benefit from very good social benefits.
- You can benefit from a comprehensive offer for your health.;
Additional details
- Professional, friendly treatment, impeccable customer service General and administrative tasks Profile:
- Professional field: Administration / ICT / Process design and digitalization Area: Telephone exchange
Notes and original content
- Professional, friendly treatment, impeccable customer service
- General and administrative tasks Profile:
- Professional field: Administration / ICT / Process design and digitalization
- Area: Telephone exchange
