Employee Consumer Dispute Management — Cornèr Banca
NewCHF 113'000 - 198'500
Cornèr Banca · Wallisellen (ZH)
- Location
- Wallisellen
- Contract
- full-time
- Posted
- Yesterday
SalaryCHF 113'000 - 198'500
Role overview
We are looking for a customer-focused and detail-oriented Customer Disputes & Fraud Specialist to join our team.
In this role, you will play a key part in protecting our customers and ensuring the efficient handling of credit card disputes and fraud cases in a dynamic financial services environment.
Receiving and handling customer complaints and credit card fraud cases, including initial assessment and prioritization.
- We are looking for a customer-focused and detail-oriented Customer Disputes & Fraud Specialist to join our team.
- In this role, you will play a key part in protecting our customers and ensuring the efficient handling of credit card disputes and fraud cases in a dynamic financial services environment.
- Experience in credit cards, chargebacks, fraud management, or customer service is an advantage.
- Excellent language skills in German, French, English, and Italian (both spoken and written).
Key requirements
- Experience in credit cards, chargebacks, fraud management, or customer service is an advantage.
- Excellent language skills in German, French, English, and Italian (both spoken and written).
- Analytical, structured, accurate, and reliable working style.
- Strong customer orientation and excellent communication skills.
- Ability to work under pressure and enjoy working in a dynamic environment.
Additional details
- Flexibility in working from home and the management of working hours in order to guarantee a healthy work-life balance Numerous benefits and incentives
Notes and original content
- Flexibility in working from home and the management of working hours in order to guarantee a healthy work-life balance
- Numerous benefits and incentives
