E-Commerce Operations Specialist — JUMBO
- Location
- Dietlikon
- Contract
- Full-time
- Posted
- 13 days ago
Full description
- Job opening: from 01.01.2027 or by agreement
- Specialisation: Other specialisations
- Place of work: Jumbo, Industriestrasse 34, 8305 Dietlikon
- Pensum: 100%
Tasks
- Coordination and coordination with shipping warehouses, locations and external service providers
- Clarification of missing deliveries and tracking and escalation of irregularities
- Support for points of sale regarding the internal B2C order system (COSMO)
- Monitoring and analysis of route operations and deriving appropriate measures
- Technical clarification of complex customer service cases
Requirements
- Several years of practical experience in logistics administration
- Safe use of Microsoft Excel and reporting tools
- Knowledge of SAP and WAMAS is an advantage
- Very good knowledge of German in word and writing
- Resilience and the ability to set priorities correctly even in hectic situations
- Solution-oriented, independent and responsible working method
- Teamwork and a careful and reliable way of working
What we offer
- Discounts: Discount on the travel offer ITS Coop Travel, 5 times the number of super points in the supermarket, up to 20% discount on various insurance services, up to 20% discount in all formats of the Coop Group, cheaper mobile and prepaid subscriptions at Coop Mobile, Reka Card: discount on subscription, staff discount also for partners:in (living in the same household), discount on GA subscription
- Conditions of employment: Pension fund: 2/3 is paid by Coop, collective employment contract (GAV), 18 weeks paid maternity leave and 4 weeks paid paternity leave, loyalty bonuses, savings plan at the pension fund, home office, flexible and attractive scheme for early retirement pension from the completed 58. Year of age, attractive employment conditions
- Working hours: 5 weeks holidays
- Training: Over 600 internal training courses, support for external education and training, talent management with a wide range of development opportunities
- Sustainability:
- Communication:
- Health: Update Fitness: Fr. 200.– Annual subscription discount
Your contact person
Dominique Hotz HR Marketing
Requirements
- Mehrjährige praktische Erfahrung in der Logistik-Administration
- Sicherer Umgang mit Microsoft Excel und Reporting-Tools
- Kenntnisse in SAP und WAMAS sind von Vorteil
- Sehr gute Deutschkenntnisse in Wort und Schrift
- Belastbarkeit sowie die Fähigkeit, auch in hektischen Situationen Prioritäten richtig zu setzen
- Lösungsorientierte, selbstständige und verantwortungsbewusste Arbeitsweise
- Teamfähigkeit sowie eine sorgfältige und zuverlässige Arbeitsweise
Questions about this listing
What salary does JUMBO offer for this role?
The original listing does not state a salary. Our estimate for this role and sector in Dietlikon is CHF 83'000 - 127'500 gross per year — an estimate, not a figure communicated by JUMBO. The calculator on this site converts a gross salary into your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does JUMBO offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with JUMBO during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Zürich?
EU/EFTA residents living in the border zone of the country adjoining Canton Zürich can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Zürich's cantonal migration office or with HR during the application.
How do I apply for this position at JUMBO?
Use the "Apply now" button on this page — it links directly to JUMBO's original listing at career2.successfactors.eu, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
