Inkasso Spezialist:in (60-80%) — Vision Management Services GmbH

Full description

To strengthen our dynamic team at our headquarters in Zurich, we are looking for a motivated and responsible individual to start immediately or by arrangement. Debt Collection Specialist (60% - 80%) As a networked thinker and independently acting professional, you will take on a central role in our debt collection team and help to advance our processes efficiently and solution-oriented.

Your tasks

• Independent initiation and management of debt enforcement procedures including payment orders, legal objections and further debt collection steps
• Active monitoring and follow-up of overdue claims as well as consistent initiation of defined escalation steps
• Close collaboration with Accounting, Sales and Operations to clarify and resolve outstanding claims
• Written and telephone communication with debtors as well as negotiation of repayment agreements
• Cooperation with external partners such as debt collection agencies, lawyers or authorities
• Preparation and analysis of regular debt collection reports and relevant KPIs (e.g. outstanding claims, incoming payments and critical cases)
• Conducting and recording monthly debt collection meetings
• Active participation in the optimisation of internal debt collection processes

Your profile

• Completed commercial training or comparable qualification
• Professional experience in debt collection or receivables management
• Knowledge of Swiss debt enforcement and bankruptcy law (SchKG)
• Confident and professional demeanour even in difficult conversation and conflict situations
• Strong communication skills, assertiveness and sense of responsibility
• Structured, analytical and solution-oriented working style
• Fluent German skills as well as very good English skills
• French or Italian skills are a plus

What we offer

• Modern office in close proximity to Paradeplatz
• A collegial, motivated team with flat hierarchies
• 5 weeks holiday
• The opportunity to actively shape processes and develop professionally in the debt collection field
• Attractive employee benefits, including free overnight stays in our apartments and discounts on our high-quality furniture range and home accessories

If you would like to become part of a successful company and one of the leading providers of serviced apartments in Europe, we look forward to receiving your complete application documents (including photo) by e-mail to:

VISIONAPARTMENTS I Vision Management Services GmbH Ms Angelica Prossomariti, HR Generalist visionapartments.com