Customer Success Manager, FR speaking — Beekeeper

CHF 101'500 - 154'000
Beekeeper · Zürich (ZH)
Categoria: Customer Success Contratto: full-time Salario: CHF 101'500 - 154'000
Apply now
Location
Zürich
Contract
full-time
Posted
16 days ago
SalaryCHF 101'500 - 154'000

Role overview

LumApps is now more than just an Employee Experience Platform — it is an AI-powered Employee Hub that supports companies in their digital transformation of communication, collaboration, and engagement with their customers, partners, and above all their employees.

Our platform is a proven leader in this dynamic market with a truly unique vision and product.

It has been deployed by Fortune 500 clients around the world and is delivering meaningful business benefits.

Application process

  • If these core values sound like you: "be bold, do amazing things" , "say what you mean, do what you say" , "one team, same mission" , "always be evolving" : apply now! Team*
  • We encourage applications from candidates of all backgrounds, identities, and experiences.

Company and context

  • & Planning: You are highly organized and structured, able to manage a customer portfolio, plan effectively, and prioritize time based on customer needs, business goals, and opportunities.
  • Resourcefulness: You’re creative and pragmatic in finding answers—leveraging internal experts, documentation, and tools to move things forward efficiently (including first experience using AI tools to accelerate your work). Bonus Points*
  • Experience in change- and project management
  • Experience with discovery and questioning techniques Technical understanding of SaaS landscape
  • Basic technical understanding of integrations / APIs Experience in conducting in-person or online workshops
  • 💡 Why You’ll Love Working at LumApps
  • We’re proud to offer a work environment where people feel supported, valued, and empowered. Here’s a peek at what we offer:
  • 🕒 25 days of annual leave
  • 💳 Pension Scheme Plan with 3 options to choose from
  • 🎉 Afterworks, team celebrations & seasonal parties

Additional details

  • If these core values sound like you: "be bold, do amazing things" , "say what you mean, do what you say" , "one team, same mission" , "always be evolving" : apply now!
  • As an ideal candidate you’re resourceful and persuasive, effectively showing customers how to get more value from Lumapps, Beekeeper and Comeen.
  • Collaborate cross-functionally with Sales, Product, Engineering, Marketing, and Operations to address your customers’ needs.
  • Organization & Planning: You are highly organized and structured, able to manage a customer portfolio, plan effectively, and prioritize time based on customer needs, business goals, and opportunities.
  • Resourcefulness: You’re creative and pragmatic in finding answers—leveraging internal experts, documentation, and tools to move things forward efficiently (including first experience using AI tools to accelerate your work).
  • Experience with discovery and questioning techniques Technical understanding of SaaS landscape
  • We’re proud to offer a work environment where people feel supported, valued, and empowered. Here’s a peek at what we offer:

Notes and original content

  • Bonus Points*
  • Experience with discovery and questioning techniques
  • Technical understanding of SaaS landscape
  • We’re proud to offer a work environment where people feel supported, valued, and empowered.
  • Here’s a peek at what we offer:
Apply now
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Beekeeper · Zürich
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