Staff Service — Emil Frey
- Location
- Zürich
- Contract
- other
- Posted
- 6 days ago
Role overview
What you should know about us The Emil Frey Group is not only a Swiss family company with over 100 years of experience, but also one of the leading companies in the automotive industry.
Quality, tradition, innovation and customer orientation are the main pillars of the company.
The focus of the activities is on the import of car brands, the operation of garages, the logistics of spare and accessories as well as the provision of financial services.
- What you should know about us The Emil Frey Group is not only a Swiss family company with over 100 years of experience, but also one of the leading companies in the automotive industry.
- Quality, tradition, innovation and customer orientation are the main pillars of the company.
Application process
- At least 25 days of vacation How to contact us We look forward to the full application (e.g.
- CV, employment certificates, etc.) via the link "Apply now!".
- For reasons of better readability, the simultaneous use of the language forms male, female and diverse (m/f/d) is waived.
- Female and other gender identities are explicitly included.
- For us, diversity also means that people work together in teams that achieve the best possible results through their uniqueness and diversity.
- We believe that a diverse workforce and an inclusive culture enable us to realize our full potential.
Contacts
- Professional processing of customer inquiries by telephone, e-mail and other digital channels in German and French
- Recording, qualification and documentation of requests (e.g. in JIRA)
- Support for customers: in the analysis and solution of problems related to our technical products and services
- Coordination of feedback and follow-up until clean case closure
- Close collaboration with product management, implementation, academy and development in more complex cases
- Ensuring efficient, transparent communication between customers: internal departments
- Passing on recurring topics and potential for improvement to the responsible bodies (product, project, academy, etc.) Your profile
- Commercial education or equivalent qualification completed
- First professional experience in customer service / customer service or in a similar function beneficial
- Basic understanding of technical products or SaaS solutions;
Additional details
- An own, attractive pension fund as an independent pension fund A long-term business perspective
- Strong communication skills, both oral and written: very good knowledge of German and French in words and writing a must; Any other language is beneficial
Notes and original content
- An own, attractive pension fund as an independent pension fund
- A long-term business perspective
- Strong communication skills, both oral and written: very good knowledge of German and French in words and writing a must;
- Any other language is beneficial
Questions about this listing
What salary does Emil Frey offer for this role?
Emil Frey lists CHF 73'500 - 111'500 gross per year for this position in Zürich. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Emil Frey offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Emil Frey during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Zürich?
EU/EFTA residents living in the border zone of the country adjoining Canton Zürich can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Zürich's cantonal migration office or with HR during the application.
How do I apply for this position at Emil Frey?
Use the "Apply now" button on this page — it links directly to Emil Frey's original listing at jobs.emilfrey.ch, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
