Customer Assistant — FFS Officine (Ferrovie Federali)
NewCHF 73'000 - 124'500
FFS Officine (Ferrovie Federali) · Olten (SO)
- Location
- Olten
- Contract
- part-time
- Posted
- Yesterday
SalaryCHF 73'000 - 124'500
Role overview
Customer assistant: in 50-60% | SBB - - - - -
Move Switzerland with us.
You can look forward to that.
- Customer assistant: in 50-60% | SBB - - - - -
- Move Switzerland with us.
- Freude am direkten Kontakt mit Menschen hast du und du zeigst eine ausgeprägte Kunden- und Serviceorientierung.
- Handwerkliches Geschick bringst du mit und du packst vielseitige Aufgaben im Bahnhofsalltag gerne an.
- such as free GA, discounted travel abroad also for the family
- can be found on our website under Benefits.
Key requirements
- Freude am direkten Kontakt mit Menschen hast du und du zeigst eine ausgeprägte Kunden- und Serviceorientierung.
- Handwerkliches Geschick bringst du mit und du packst vielseitige Aufgaben im Bahnhofsalltag gerne an.
- Eine berufliche Grundbildung EFZ hast du abgeschlossen.
What the company offers
- such as free GA, discounted travel abroad also for the family
- can be found on our website under Benefits.
- You can move that.
- You individually assist travelers when boarding, disembarking and transferring, even if they have limited mobility.
- Customer concerns such as luggage storage and the use of lockers are handled competently and reliably.
- You support travelers in operating the ticket machines, provide timetable information and offer further assistance.
- The maintenance and maintenance of the equipment as well as logistical tasks such as the management of prospectuses you take care of carefully.
- If necessary, you can help out at other service locations and be flexible.
- You bring that with you.
- You enjoy direct contact with people and you show a pronounced customer and service orientation.
Application process
- Customer Assistant:in Olten, 01.10.2026, 50-60 % Apply now
- With Office applications you are safe and interested in new digital tools such as apps and mobile devices.
- You have completed a basic vocational training EFZ.
- In German you are fluent in word and writing (at least level C1).
- You have a good knowledge of a second national language or English at at least level B1 or are ready to reach this level within two years.
- Your reward and benefits.
- We have a fair and progressive wage system and are actively committed to equal pay.
- For this reason, further and detailed information on the wage system can be viewed transparently at SBB.
Contacts
- The application process SBB Recruitment Support Phone + 41 51 220 20 29 [email protected] #SimplyYou FAQ for Application For the purpose Job ID 103549 Michael Suhner, Team Leader Customer Assistance Phone +41 79 172 57 04 Applications by e-mail can unfortunately not be considered.
- For this position, we do not accept dossiers from recruiters.
- We offer that.
Company and context
- Our specialists in the field of services support travellers with and without limited mobility along the travel chain and support the sales organization.
- This includes logistics tasks as well as ensuring the availability of lockers, SBB advertising materials in the station and mobility lifts.
- In a dedicated team, you contribute visibly to customer satisfaction and shape the mobility of the future.
Additional details
- Benefits such as free GA, discounted travel abroad also for the family
- Benefits Benefits Find out more Wherever possible, we focus on flexible working hours and modern working time models.
- In selected external training, we participate financially and temporally. Find out more Find out more
Notes and original content
- Benefits such as free GA, discounted travel abroad
- also for the family
- In selected external training, we participate financially and temporally.
- Find out more Find out more
