CRM Manager - VIP Client Strategy (f/m/x) [Temporary - 7-9 months] — Breitling

Full description

We are a dedicated Squad on a mission to redefine Swiss watchmaking, rooted in our legacy since 1884. Driven by innovation and precision we create timepieces that combine modern-retro design with casual, approachable, and sustainable luxury — powered by passionate teams around the world. Join our vibrant team as a CRM Manager – VIP Client Strategy and be part of something extraordinary! We are a team of 3 and are currently looking for a CRM Manager with a strong focus on VIP client strategy and engagement to complete our Global CRM Squad! In this role, you will elevate relationships with our most valuable clients across markets. You will lead the development and execution of high-impact, data-driven VIP clienteling initiatives, ensuring exceptional and personalized experiences that drive loyalty and long-term business growth. You will play a key role in shaping how we identify, engage, and retain our top-tier clients, while collaborating closely with regional teams and traveling regularly between our offices in Zurich, Grenchen, and internationally.

This is a highly visible role that combines strategic thinking with hands-on execution. Beyond defining the VIP strategy, you will be actively involved in the day-to-day management, implementation, analysis, and optimization of CRM and clienteling activities, working closely with local markets and cross-functional teams. Your contribution:

Your new employer At Breitling, we encourage everyone to bring true authenticity to work and contribute to our shared mission to redefine luxury. We prioritize the well-being of our employees by fostering an environment of diversity, equity and inclusion, where every voice is heard and valued. We believe that happy, healthy employees are the key to success, which is why we offer competitive benefits, including:

• Work from home (depending on position requirements)
• Watch to wear / watch to buy program
• Referral program
• Development opportunities
• Maternity leave (18 weeks)
• Culture of feedback Our values: At Breitling we are...EPIC! :
• Entrepreneurship – We take ownership, act with agility, and dare to challenge the status quo.
• Performance – We strive for excellence and deliver with impact, precision, and passion.
• Innovation – We embrace creativity and continuously push boundaries to shape the future.
• Care – We look after our people, our clients, and our planet, with respect and responsibility. Want to take on this mission and join our #Squad? Apply now! We value diversity and are committed to fostering an inclusive environment that reflects the excellence and refinement that define our brand. We welcome applications from all backgrounds, regardless of race, gender, age, sexual orientation, disability, or any other protected characteristic. We invite candidates from all walks of life to share their applications to join our Squad, where inclusion is at the heart of our vision of elegance and prestige. Please note that the use of protective equipment is required for certain roles to maintain the highest standards of safety and precision during operations in our workshops.