Consumer Finance Specialist (w/m/d) — Valora Group

Full description

Bob Finance is the Fintech unit of Valora Schweiz AG and specializes in digital personal loan solutions in Switzerland. We combine sound financial expertise with modern, digital processes and enable our customers to process credit quickly and easily. Our Customer Service Center is at the heart of customer support and credit processing – tasks you will enjoy right in the center of Zurich

• Examination, processing and approval of credit applications in retail banking
• Carrying out credit checks and assessing creditworthiness in accordance with internal guidelines and legal requirements
• Telephone and written contact with new and existing customers during the entire credit process
• Processing of contract mutations and administrative concerns around existing credit agreements
• Ensuring structured and efficient case handling in day-to-day business
• Participation in the optimization and further development of our processes Prerequisites that you bring with you
• Commercial education or equivalent qualification completed
• Professional experience in a structured and rule-based industry, ideally in finance, consumer credit or credit checking
• German as a mother tongue is required. Knowledge of French and Italian is beneficial
• Enjoyment of telephone and written customer contact
• Strong customer orientation and a structured, precise and self-responsible working method
• Very good MS-Office knowledge Benefits that we offer you
• Attractive remuneration and modern employment conditions
• Additional benefits and employee benefits
• Varied activity in a growing fintech environment
• Open communication and short decision-making paths
• Flexible home office options
• Workplace in the heart of Zurich with optimal public transport connections