Consultant ServiceNow - Technology Strategy & Transformation — Deloitte
- Location
- Zurich
- Contract
- full-time
- Posted
- Yesterday
Role overview
Location: Zurich Switzerland Work Pattern Percentage: 80-100% Advance cutting-edge business areas with your expertise Deloitte Consulting, you support organizations together with our other specialists in technology strategy and transformation to develop strategies and implement systems that create business value and drive performance.
Deloitte is a ServiceNow Global Elite Partner and supports over 7,000 organizations worldwide in transforming their operations through the automation of enterprise workflows and integrated AI.
Together, you orchestrate IT Service Management, Workflow Automation, and Digital Transformation initiatives with ServiceNow as the central platform – from strategic planning to operational excellence.
You shape digital transformations that change organizations – and make a real difference in the process.
How you can make an impact You are not just an implementer of requirements – you are a consultant of solutions.
In this role
- Advise executives and operational teams to solve their most complex IT and business challenges
- Design ServiceNow solutions that automate processes, increase efficiency, and create real business value
- Lead transformation projects – from strategy and design through implementation and beyond
- Learn continuously from experienced partners and develop yourself into a sought-after consulting expert
- Grow with us: Your expertise in ServiceNow and consulting opens doors to national and international projects and career opportunities Who are we looking for?
Must-Have
- Is interested to do ServiceNow Consulting and studied Information Systems Management
- Fluent German and Englisch – You communicate confidently with German-speaking clients but also with international Clients
- Functional expertise – You understand business requirements and can translate them into ServiceNow “language”
- Business Analyst mindset – You think in processes, not just features
- Nice-to-Have (but very welcome):
- IT understanding – You know IT processes, ITIL fundamentals, or IT Service Management
- Consulting experience – You have already worked on client projects or in consulting environments
- 1–3 years of practical experience with ServiceNow (ideally in ITSM, ITOM, CSM, or Workflow modules) or similar automation platforms
- Certifications – ServiceNow Certified Application Developer or Administrator Your Personality!
- Motivated to go the extra mile – You see challenges as opportunities, not obstacles
- Not a 9-to-5 mentality – You're ready to invest in project success
- Hungry to learn – You're curious, actively develop yourself, and want to build consulting skills
- Customer-focused – You understand that your work has real impact on business.
Customer value is at the centre of what you do!
- Team player – You enjoy working with colleagues, clients, and cross-functional teams
- Agile mindset – You always take responsibility for your actions Your team By joining the team of our Zurich office, you will be integrated into a diverse bunch of congenial colleagues right from the start.
- You will also benefit from our expertise in a deep understanding of technology, coupled with excellent communications skills and broader business understanding.
- You will benefit from flexible and hybrid working conditions, wellbeing and parental programmes as well as many opportunities to connect, collaborate and learn.
What the company offers
- You will also benefit from our expertise in a deep understanding of technology, coupled with excellent communications skills and broader business understanding.
- You will benefit from flexible and hybrid working conditions, wellbeing and parental programmes as well as many opportunities to connect, collaborate and learn.
Application process
- Certifications – ServiceNow Certified Application Developer or Administrator Your Personality!
- Motivated to go the extra mile – You see challenges as opportunities, not obstacles
- Not a 9-to-5 mentality – You're ready to invest in project success
- Hungry to learn – You're curious, actively develop yourself, and want to build consulting skills
- Customer-focused – You understand that your work has real impact on business.
- Customer value is at the centre of what you do!
- Team player – You enjoy working with colleagues, clients, and cross-functional teams
- Agile mindset – You always take responsibility for your actions Your team By joining the team of our Zurich office, you will be integrated into a diverse bunch of congenial colleagues right from the start.
Contacts
- If you have any questions, please contact Pieter-Jan at [email protected] . *We consider all qualified applicants for employment regardless of race, ethnicity, religious beliefs, gender, sexual orientation, gender identity, national origin, age or disability, in accordance with applicable law.
Company and context
- Location: Zurich Switzerland Work Pattern Percentage: 80-100% Advance cutting-edge business areas with your expertise Deloitte Consulting, you support organizations together with our other specialists in technology strategy and transformation to develop strategies and implement systems that create business value and drive performance.
- Deloitte is a ServiceNow Global Elite Partner and supports over 7,000 organizations worldwide in transforming their operations through the automation of enterprise workflows and integrated AI.
- Together, you orchestrate IT Service Management, Workflow Automation, and Digital Transformation initiatives with ServiceNow as the central platform – from strategic planning to operational excellence.
- You shape digital transformations that change organizations – and make a real difference in the process.
- How you can make an impact You are not just an implementer of requirements – you are a consultant of solutions. In this role:
- Advise executives and operational teams to solve their most complex IT and business challenges
- Design ServiceNow solutions that automate processes, increase efficiency, and create real business value
- Lead transformation projects – from strategy and design through implementation and beyond
- Learn continuously from experienced partners and develop yourself into a sought-after consulting expert
- Grow with us: Your expertise in ServiceNow and consulting opens doors to national and international projects and career opportunities Who are we looking for? Must-Have:
Additional details
- How you can make an impact You are not just an implementer of requirements – you are a consultant of solutions.
- Grow with us: Your expertise in ServiceNow and consulting opens doors to national and international projects and career opportunities Who are we looking for?
- Business Analyst mindset – You think in processes, not just features Nice-to-Have (but very welcome):
- Deloitte AG is an equal opportunities employer. Requisition number: 24789
Notes and original content
- In this role:
- Business Analyst mindset – You think in processes, not just features
- Nice-to-Have (but very welcome):
- Deloitte AG is an equal opportunities employer.
- Requisition number: 24789
Questions about this listing
What salary does Deloitte offer for this role?
Deloitte lists CHF 79'000 - 134'500 gross per year for this position in Zurich. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Deloitte offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Deloitte during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Zürich?
EU/EFTA residents living in the border zone of the country adjoining Canton Zürich can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Zürich's cantonal migration office or with HR during the application.
How do I apply for this position at Deloitte?
Use the "Apply now" button on this page — it links directly to Deloitte's original listing at apply.deloitte.ch, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
