Sachbearbeiter/in IT-Administration & Support (DE/FR) — yellowshark AG

Full description

18.09.2026 Personnel in IT Administration & Support (DE/FR) 8008 Zurich IT support

• Permanent employment

Office Wage band 80,000 - 85,000 CHF Potential (2-3 years) up to 6'000 CHF 01 Future employer An established IT service provider with many years of market experience specializes in professional hosting, domain management, cloud infrastructures and email services. With a large customer and project portfolio, the focus is on providing an optimal digital user experience. The server infrastructure is located at state-of-the-art, certified data centers in the Zurich area and relies on sustainable and resource-saving technologies for digital projects. 02 Your task – Debitors Management & Accounting: Creation and management of invoices, timely booking of incoming payments as well as professional processing of reminders and collection cases. – Customer Support & Support: Competent and timely processing of customer inquiries about invoices, contracts and general topics by e-mail and telephone. – First-level & technical support: acceptance and recording of technical customer inquiries, basic understanding of IT issues for preliminary clarification as well as targeted forwarding or independent solution finding. – General administration: Smooth handling of incoming and outgoing mail, filing, shipping and office organization. – Data maintenance: Regular and extremely careful updating and maintenance of customer master data in the system. 03

Benefits

• Participation in external training
• Independent organization of the Daily Business
• Flat hierarchies
• Progressive conditions of employment
• Guaranteed hybrid or home office work
• Career and promotion opportunities
• At least 5 weeks of vacation
• Modern workplace
• Regular team support measures and company events
• Structured and accompanied onboarding
• Responsible activities

04 Your profile – Training: Completed commercial apprenticeship (EFZ) or comparable qualification. – Professional experience: In-depth knowledge and verifiable practice in invoicing, payment (recall and debt collection) and general administration.

• IT affinity: basic technical understanding and the ability to quickly familiarize yourself with IT processes and competently process technical customer requests.

– Working method: High care, reliability and accuracy, especially in the maintenance of master data and financial processes. – Language skills: stylish knowledge of German in word and writing as well as good knowledge of French (at least DELF B2). 05 Worth knowing Continuous system monitoring around the clock and short support response times ensure a high level of safety and reliability. A competent, multilingual team provides advice on all weekdays throughout the year and combines profound expertise with many years of expertise. Other Recommendations Apply now Unfortunately, we cannot currently support applications from your region. Contact person T E-mail To the team Application process 01 Submit your application in 10 minutes 02 Examination of documents 03 Reply within 5 days Job ticker Get the latest job offers directly into your mailbox. Spontaneous application You take the initiative, we examine suitable job offers. PREVIOUS JOB NEXT JOB Have we aroused your interest? Send your application in 3 easy steps. Apply now Unfortunately, we cannot currently support applications from your region.