Juristische*r Mitarbeiter*in bei der Ombudsstelle (befristet) — Stadt Zürich

Full description

As part of a deputy, the ombudsman is looking for a legal employee for a temporary employment of six months from 1 November 2026 (or by agreement).

Tasks

• They support the Ombudsman in his work and deal with complaint cases independently in consultation with him.
• They advise those seeking advice and make inquiries with the city administration. They clarify the facts and the legal situation and look for a good solution with the parties involved.
• They shall take part in consultations and mediation meetings. They draw up file notes and final reports.
• They support the Ombudsman in his other tasks, such as consultations, training and the annual report.

Profile

• MLaw or lic. iur., additional training and professional experience in consulting, administration or court.
• Independent, accurate and forwarded working method. The pleasure of getting involved in the team.
• Interest in people in a wide variety of life situations and with diverse questions.
• Willingness to hold difficult conversations and respond to people in need or with restrictions.
• Endurance, flexibility and resilience, as well as creativity, helpfulness and curiosity, and last but not least a pinch of humor.

We offer

The tasks at the Ombudsman’s Office go far beyond legal advice and case management. You can also use your skills in psychosocial counseling and conversation. The breadth of the concerns and the independence of the Ombudsman's office enable a holistic working method that is unparalleled. We offer you a pleasant and stimulating working atmosphere, fair employment conditions and a nice workplace in the old town of Zurich. Since we carry out many personal consultations, home office is unfortunately not possible. Our small, dedicated and sympathetic team is looking forward to you.

About us

The ombudsman’s office of the City of Zurich is responsible for complaints, questions and concerns in connection with the city administration. The Ombudsman's Office is independent, provides low-threshold and free advice to those seeking advice, checks whether the city administration works correctly, fairly and close to the citizens, provides mediation if necessary and makes recommendations for good administration.