Mitarbeiter Frontsupport (w/m/d) — Raiffeisen

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10.09.2026 Birmensdorf ZH

Become part of our team!

The recent merger has enabled us to strengthen our Raiffeisenbank. This strategic decision allows us to break new ground, specialize our services and enrich our team with fresh talent. Become part of our success story! Raiffeisenbank Mutschellen has over 120 employees including 8 apprentices. With team spirit we create great things! The Raiffeisenbank is very strongly rooted in the region. We are convinced that we can achieve more together than everyone alone. That’s why you become part of a team that celebrates successes together, supports you and makes you laugh when things don’t go that way. Working for us doesn’t just mean spending time in the office. Working for us also means, above all, inspiring oneself in a team with fantastic ideas and conquering the working day and the whole world together.

What awaits you?

• A motivated, helpful and uncomplicated team
• A varied activity with direct customer contact and high personal responsibility
• Modern means of work and contemporary forms of work
• Professional and personal development opportunities within the Raiffeisen Group
• Short decision-making processes and a collegial working environment
• A corporate culture in which team spirit, appreciation and humor have their permanent place
• No billion bushels like Gordon Gekko, but also not only a pocket money

What do you bring?

• Completed banking education and/or initial experience in basic business/customer service of a bank
• Enjoyment of telephone customer contact and pronounced service orientation
• Rapid comprehension as well as the ability to process customer concerns efficiently and solution-oriented
• Communication strength, empathy and a safe presence
• Independent, structured and reliable working method
• Good IT user knowledge and interest in digital sales channels
• Willingness to move forward together – according to the motto: GO FAR. GO TOGETHER.

We combine the best of three worlds – and you could belong. Sinja Eichholzer HR managers Why Raiffeisen?

We maintain a family environment

Cooperative values are our fundamental pillars: togetherness. For each other. They shape our cooperation and our interaction with each other. The Du culture creates personal closeness and eye level across all functional levels.

We promote personal and professional development

Lifelong learning is part of our culture. We create space for individual professional and personal development and support our employees in a targeted manner – with a wide range of internal training opportunities and a cost share for external further education.

We give space for personal initiative and participation

We invite our employees to actively participate in their work and to take on responsibility. This creates varied tasks that create real added value – for everyone who wants to make a difference.

We offer flexible working models

The work-life balance of our employees is important to us. That’s why we create the conditions for flexible working hours – with offers for mobile work, home office and part-time work.

We live diversity and equal opportunities

We promote the different perspectives, experiences and competencies in our teams. Because this diversity makes us special and contributes decisively to our success.

What is it about?

• You are the first point of contact for our customers and support them competently in the areas of basic products (savings, figures, provisions).
• Together with the team, you ensure professional telephone operation and a high telephone accessibility.
• You recognize customer needs and potential and pass on consulting opportunities specifically to our sales units.
• You support our frontline employees in technical issues and ensure high-quality care of customer data.

Now it is your turn! Just send us your CV and testimonials by email and answer the following three questions:

1. How can you show in the new function what is inside you?
2. Under what conditions are you ready to create great things?
3. What is not in your CV, but would be exciting for us?

You can save the motivation letter. Our goal is to get you within 3 Give feedback on working days.

Would you like to know more about us?

Raiffeisenbank Mutschellen Career

• Raiffeisen Jobbörse