Sachbearbeiter Inbound Firmenkunden (alle) — Migros Bank
- Location
- Wallisellen
- Contract
- Full-time
- Posted
- 25 days ago
Full description
With us, you can make company customers happy by helping them personally and unexpectedly friendly. We are looking for you: a personality who independently finds creative solutions for our customers so that we become more and more a partner bank for them. Come on.
Luogo di lavoro: Migros Bank, Wallisellen, Industriestrasse 17-19, 8304 Wallisellen
Important information
We welcome every application, but can only consider online applications. Applications by post are disposed of for data protection reasons and not returned.
Mansioni
- Telephone initial and short-term advice for corporate customers in the area of basic products (payment transactions, accounts, cards)
- Management of administration in the area of corporate customer basic products, including opening and management of accounts for legal entities, self-employed persons and exponents of corporate customers
- Assumption and execution of clarifications by customers and customer consultants
- Identification of customer potential and arranging consulting appointments
- Recognition and forwarding of complex requests to the relevant specialist bodies
Requirements
- min. 2 years: in telephone customer contact
- Completed vocational apprenticeship (EFZ): bank clerk/woman EFZ
- Experience and pleasure in telephone and written customer contact (customer center / service line)
- High service and customer orientation, coupled with the willingness to assume responsibility for the complete handling of inquiries
- Precise, forward-looking working methods as well as proactive and thinking actions
- Corporate client experience
- in German (negotiation confident)
- French (negotiable)
Cosa of friamo
- Central place of work (GABS): Optimally accessible by train (10 minutes from Zurich HB) or car
- Modern infrastructure: future-oriented and ergonomic workplace
- Healthy Work: Sabbaticals as a Regeneration Time After 7 Years of Employment
- Flexible workplace / Home Office: Individual possibilities for home office
- Occupational provision: Very attractive pension fund with above-average employer contribution
- Social benefits: Optimal coverage for sickness and accident "private"
- Cumulus points: Up to 5 additional points per franc purchase value
- Migros Bank: accounts, mortgages and financial services with preferential terms
- Employee offers: Annual generous well-being credit
- Leisure and cultural offers: discounts of the M community on concerts, travel, etc.
Contatto
Application and contact Alexander Stauber HR Business Partner
Recruitment process
- Pre-selection of applications: We check applications received on an ongoing basis, create a pre-selection and release them to the manager for viewing. The decision to advance or withdraw from the recruitment process will be communicated by telephone or email. Duration to feedback: Up to three weeks
- Personality/performance test: Under certain conditions, we use a personality test (BIP, Scales test, etc.) as an additional step to support selection. The results of the test may be discussed personally and form the basis for further selection. Duration to feedback: Up to one week
- Talks with HR & department: The interview is conducted virtually or on site with the responsible person from HR and/or the specialist department. It is primarily about learning more about the personnel and specialist skills and gives both sides the opportunity to assess the cultural fit into the company and team. Duration to feedback: Up to three weeks
- Getting to know the team: Whether someone fits into the team is an important factor for employees and employers when deciding for or against employment. In a casual framework, we therefore give the opportunity for everyone to get to know each other.
- Reference information: When obtaining references, we ask for impressions, strengths and weaknesses again and have them verified by former supervisors or employees. References can be obtained after the first or second round and are only made with consent. Duration to feedback: Up to one week
- Offer & Contract Exhibition (Digital): After our oral job offer, the most important contract points are verified again. After agreement, the contract is commissioned and sent for digital signature by e-mail. Duration to feedback: Up to one week
Grado di occupazione: 80 %
Questions about this listing
What salary does Migros Bank offer for this role?
The original listing does not state a salary. Our estimate for this role and sector in Wallisellen is CHF 113'000 - 198'500 gross per year — an estimate, not a figure communicated by Migros Bank. The calculator on this site converts a gross salary into your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Migros Bank offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Migros Bank during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Zürich?
EU/EFTA residents living in the border zone of the country adjoining Canton Zürich can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Zürich's cantonal migration office or with HR during the application.
How do I apply for this position at Migros Bank?
Use the "Apply now" button on this page — it links directly to Migros Bank's original listing at jobs.migros.ch, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
