Claims Performance Manager Motorfahrzeuge (m/w/d) — Zurich Insurance

Full description

136629 | 80 - 100% | Zurich | Hybrid

Are you fascinated by how claims processes in the field of motor vehicles can be further developed with data? Do you want to derive concrete measures from analyses that measurably improve damage effort, efficiency and customer satisfaction? Then we should get to know each other.

As Claims Performance Manager Motor Vehicles, you will strengthen the Claims Business Unit in the area of performance management, Claims Performance & Analytics, at Zurich Switzerland and will be responsible for the performance control of our largest claims line. You work at the interface between claims processing, underwriting, actuarial and analytics, organize complex data and derive concrete recommendations and measures from it. In this way, you support the continuous development of claims processing and make an important contribution to the strategic goals of Zurich Switzerland.

This is what awaits you

• You are responsible for the performance control in the motor vehicle sector, develop and monitor KPIs and derive concrete measures for damage expenditure, efficiency, leakage and customer satisfaction.
• You analyze large data stocks independently with SQL as well as Python or PySpark and continuously develop data-based analysis approaches.
• You accompany the annual planning and control process and follow the implementation of the agreed operational and financial measures.
• You create meaningful reporting for internal stakeholders and group claims, represent the underlying figures and ensure the necessary governance.
• You work closely with line managers, claims processing, underwriting, actuarial and analytics and connect department, data and control needs.

This sets you apart

• University degree in economics, statistics, data science, (economic) mathematics or a comparable subject area.
• Several years of experience in non-life insurance, ideally in the property or performance environment, for example in motor vehicles, property or liability.
• Very good knowledge of SQL and Python as well as experience with large databases and reporting tools such as Power BI.
• Ability to understand complex analyses, derive clear recommendations and represent them convincingly to leaders.
• Independent, structured and solution-oriented working methods as well as stylish German and English skills

Good to know

Part-time or full-time: 80 - 100%

Place of work: Oerlikon, Zurich

Job opening: by agreement

Travel activity: No travel activities

Hybrid work: up to 40%

Everything about your application

You can apply directly to us online in a first step – you only need your CV. More information about the application process can be found here.

We attach importance to an efficient and appreciative application process. The Talent Acquisition Team will personally review your application without using artificial intelligence. From your first personal meeting with the responsible manager, you will always receive individual feedback from us. Because we are convinced: meaningful feedback is based on personal exchange.

For this position, we do not cooperate with recruitment agencies. Unsolicited applications shall not be considered or paid.

Do you have any questions? Bernd, Senior Talent Acquisition Consultant is at your disposal on +41 44 628 42 14.

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Zurich Insurance Company AG | Talent Acquisition Zurich Switzerland