Claims Expert - Mediterranean & Middle East (Hybrid; m/f/x/d; 80-100%) — Swiss Re
- Location
- Zürich
- Contract
- full-time
- Posted
- Yesterday
Role overview
Based in Swiss Re's Zurich office, this comprehensive role places you at the heart of our Property & Casualty claims activity for the Mediterranean and Middle East markets.
You'll be both a technical anchor and a market-facing ambassador — analysing complex claims, building and nurturing key client relationships, and contributing to the strategic direction of our portfolio across these dynamic and diverse regions.
This is a role for someone who loves the depth of claims work and the breadth of market engagement.
- Based in Swiss Re's Zurich office, this comprehensive role places you at the heart of our Property & Casualty claims activity for the Mediterranean and Middle East markets.
- You'll be both a technical anchor and a market-facing ambassador — analysing complex claims, building and nurturing key client relationships, and contributing to the strategic direction of our portfolio across these dynamic and diverse regions.
- Key Responsibilities:
- Analyse and assess claims from both quantum and liability perspectives, reviewing presentations from original policy and reinsurance angles — driving sound outcomes that protect Swiss Re's and clients' bottom lines.
Main responsibilities
- Key Responsibilities:
- Analyse and assess claims from both quantum and liability perspectives, reviewing presentations from original policy and reinsurance angles — driving sound outcomes that protect Swiss Re's and clients' bottom lines.
- Lead the monitoring and development of claims and portfolios under your responsibility, processing claims in line with defined workflows, systems, and guidelines while ensuring full adherence to established processes.
- Build and expand your market network — representing Swiss Re in relevant professional bodies and cultivating relationships with clients, attorneys and loss adjusters across the Mediterranean and Middle East regions
- Promote Swiss Re's technical claims expertise and profile in the market, with a particular focus on Key Clients, reinforcing our reputation as a trusted and knowledgeable partner.
- Maintain and deepen client relationships in line with the principle of right service for the right clients, contributing to thought-leading internal networks that amplify client impact.
- Monitor and report on legal developments and other relevant changes across the Mediterranean and Middle East markets and your claims portfolio, keeping the business informed and agile.
- Actively contribute to cross-functional market teams (XFT) , supporting underwriters with your insights and helping to shape market strategy and enhance portfolio profitability.
- Support the development and promotion of products and solutions tailored to insurance market needs, contributing to Swiss Re's growth agenda.
- Plan and conduct claims reviews and audits , coordinating with clients on remedial actions to continuously raise profitability of the portfolio and enhance claims handling standards. About the Team
Application process
- If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience.
- We may use AI-powered tools to support the review and evaluation of applications for this position.
- These tools provide additional insights to our recruitment teams, but all hiring decisions are carefully reviewed and made by people.
- To learn more about how we use AI in recruitment and how we handle your personal data, please review our Data Privacy Statement before applying. Keywords: Reference Code: 138984
Contacts
- We provide feedback to all candidates via email.
Additional details
- Plan and conduct claims reviews and audits , coordinating with clients on remedial actions to continuously raise profitability of the portfolio and enhance claims handling standards.
- Collaboration is at the core of how we operate — you'll always have a strong network around you.
- Power BI experience and first experiences with AI tools like ChatGPT and Co-pilot is helpful. These are additional nice to haves:
- For Switzerland, the base salary range for this position is between 118,000 CHF and 178,000 for a full-time role. The specific salary offered considers:
- Our company has a hybrid work model where the expectation is that you will be in the office at least three days per week.
- To learn more about how we use AI in recruitment and how we handle your personal data, please review our Data Privacy Statement before applying. Reference Code: 138984
Notes and original content
- About the Role
- About the Team
- Power BI experience and first experiences with AI tools like ChatGPT and Co-pilot is helpful.
- These are additional nice to haves:
- For Switzerland, the base salary range for this position is between 118,000 CHF and 178,000 for a full-time role.
- The specific salary offered considers:
- About Swiss Re
- To learn more about how we use AI in recruitment and how we handle your personal data, please review our Data Privacy Statement before applying.
- Reference Code: 138984
Questions about this listing
What salary does Swiss Re offer for this role?
Swiss Re lists CHF 73'500 - 111'500 gross per year for this position in Zürich. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Swiss Re offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Swiss Re during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Zürich?
EU/EFTA residents living in the border zone of the country adjoining Canton Zürich can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Zürich's cantonal migration office or with HR during the application.
How do I apply for this position at Swiss Re?
Use the "Apply now" button on this page — it links directly to Swiss Re's original listing at swissre.com, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
