CDI - Floor Supervisor Geneva (F/H) — Hermès
- Location
- Geneve, Geneva, Switzerland
- Contract
- full-time
- Posted
- 20 days ago
Role overview
As Hermès models for their in-store colleagues, the Floor Supervisors guide their team to ensure the most memorable customer experience, develop sales and build lasting relationships with customers through sincere and personalized attention, with the utmost integrity.
MAIN MISSIONS 1. Ambassador Hermès
Incarnate daily Hermes values, demands and elegance.
- As Hermès models for their in-store colleagues, the Floor Supervisors guide their team to ensure the most memorable customer experience, develop sales and build lasting relationships with customers through sincere and personalized attention, with the utmost integrity.
- MAIN MISSIONS 1. Ambassador Hermès
- Significant experience in high-end retail, ideally with operational or responsibilities team coordination on the floor.
- Ability to anticipate, listen and adapt, to adjust the customer experience and the functioning of the floor with Exactly.
Main responsibilities
- Significant experience in high-end retail, ideally with operational or responsibilities team coordination on the floor.
- Ability to anticipate, listen and adapt, to adjust the customer experience and the functioning of the floor with Exactly.
- Aisance in managing complex situations, providing support and serenity to teams and clients, even during periods of frequentness.
- Autonomy, focus and mastery of digital tools, promoting effective coordination of the surface sale.
- Team spirit, collective sense and exemplary attitude, contributing to a harmonious and inspiring environment For all.
- Sense of service and detail, guaranteeing an irreproachable customer experience consistent with the standards of the Home.
- Excellent communication in French and English, and natural ease in exchanges.
- Responsible employer, we are committed to ethics, diversity and inclusion. Join the adventure Human Hermes
Additional details
- Ensure an inspiring and structuring presence in the shop and adopt exemplary behavior at all Time. 2. Manager and support the team
- Maintain a thorough knowledge of products (new products, prices, availability, associated services).
- Contribute to the construction of the assortment and optimization of the in-store offer thanks to your observations Field. 5. Ensuring operational excellence
- Work closely with the operations team and management to improve processes and ensure a fluid and consistent experience. The keys to your success
- Responsible employer, we are committed to ethics, diversity and inclusion. Join the adventure Human Hermes
Notes and original content
- MAIN MISSIONS 1.
- Ambassador Hermès
- Ensure an inspiring and structuring presence in the shop and adopt exemplary behavior at all Time. 2.
- Manager and support the team
- Clienteling
- Contribute to the construction of the assortment and optimization of the in-store offer thanks to your observations Field. 5.
- Ensuring operational excellence
- Work closely with the operations team and management to improve processes and ensure a fluid and consistent experience.
- The keys to your success
- Responsible employer, we are committed to ethics, diversity and inclusion.
Questions about this listing
What salary does Hermès offer for this role?
Hermès lists CHF 60'500 - 91'500 gross per year for this position in Geneve, Geneva, Switzerland. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Hermès offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Hermès during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Geneva?
EU/EFTA residents living in the border zone of the country adjoining Canton Geneva can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Geneva's cantonal migration office or with HR during the application.
How do I apply for this position at Hermès?
Use the "Apply now" button on this page — it links directly to Hermès's original listing at talents.hermes.com, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
