Business Engineer Digitaler Lehrbetrieb & Workflow Automatisierung (m/w/d) — ETH Zürich

Full description

Business Engineer Digital Teaching Operations & Workflow Automation (m/f/d)

80%-100%, Zurich, temporary

At ETH Zurich, more than 20,000 students study at Bachelor's and Master's level or are enrolled as listeners. The teaching operation behind it is handled over a broad application landscape. The Digital Teaching Operations team of the Academic Services department is responsible for the support, maintenance, conception, configuration and further development of the digital teaching business landscape.

For the strategic project "Digital Campus", we are looking for a committed and solution-oriented personality as a business engineer in temporary employment until the project ends in September 2029. In this role, you actively shape the digital transformation of teaching operations and make a decisive contribution to the successful introduction of new processes, systems and working methods.

Project background

In the "Digital Campus" project, the existing teaching business landscape is fundamentally renewed. Numerous historically grown applications and processes are replaced by an integrated, sustainable solution landscape.

Successful implementation requires not only technological changes, but also the continuous development of processes, roles and forms of collaboration. As a business engineer, you will form the bridge between departments, IT and project organization and ensure that professional requirements are effectively converted into functioning solutions.

Job description

• Analysis, design and optimization of business processes along the entire solution lifecycle
• Collection, structuring and prioritization of professional requirements in close cooperation with departments, external software provider and internal IT
• Development of viable and sustainable solution concepts at the interface between business and technology
• Participation in the introduction, further development and continuous improvement of the digital campus solution landscape
• Design, implement and further develop workflow automation as well as support for the introduction of AI-based working methods and tools
• Definition of professional quality and acceptance criteria and ensuring the professional quality of solutions
• Planning, implementation and support of testing, professional acceptance, releases and quality assurance
• Ensuring sustainable documentation and establishing and maintaining process, product and project knowledge
• Shared responsibility for the operation, further development and support of existing applications
• Close cooperation with specialist areas, project management, developers: inside and other stakeholders for the successful implementation of change projects

Profile

• Completed university degree in business informatics, computer science or a comparable field of study
• 3-5 years of experience as a business engineer, business analyst:in, requirements engineer or in a comparable role
• Experience in digitalization, transformation or IT projects
• Practical experience with workflow automation, ideally based on N8N, and interest in AI-enabled tools and ways of working
• Good knowledge of SQL and data analytics
• Strong analytical skills and a structured and solution-oriented way of working
• Ability to prepare complex technical and technical contexts appropriate to the addressee
• High quality awareness as well as experience in testing, professional acceptance or quality assurance
• Strong communication and collaboration skills as well as enjoy working with different stakeholder groups
• Independent, responsible and proactive personality with a high level of initiative
• Safe handling of Jira, Confluence and Microsoft 365
• Enthusiasm for actively shaping digital transformation and developing sustainable solutions at the interface of business and IT
• Flowing German oral and quirky

We offer

Your profession with effect: Become part of ETH Zurich and actively shape the digital future of teaching.

You can expect a demanding and meaningful environment with high visibility, diverse design possibilities and a committed interdisciplinary team. In an open and trusting working atmosphere, you can take on responsibility, contribute new ideas and continuously develop your skills.

We offer flexible working models, attractive training opportunities and the opportunity to help shape modern technologies and innovative working methods in one of the most important transformation projects at ETH Zurich.

Diversity and sustainability are important to us

In line with our values, ETH Zurich supports an inclusive culture. We promote equal opportunities, value diversity and cultivate a working and learning environment that respects the rights and dignity of all employees and students. On our website on equal opportunities and diversity, you will learn how we ensure a fair and open environment in which everyone can develop and flourish. Sustainability is a key value for us – we are consistently working towards a climate-neutral future.

Curious? We are too.

We look forward to your online application with the following documents:

• Letter of motivation
• CVC
• Employment certificates and diplomas

More information about Digital Campus can be found on our website. For information, Nino Süess, [email protected] (no application documents) is at your disposal.

Please apply exclusively via the online application portal. Applications by e-mail or by post will not be considered.

We are happy to point out that the pre-selection is carried out by the responsible recruiters and not by artificial intelligence.

For recruitment agencies, the terms and conditions of ETH Zurich apply.

About ETH Zurich

ETH Zurich is one of the best technical science universities in the world. We are known for our excellent teaching, groundbreaking basic research and the direct transfer of new findings into society. More than 30,000 people from more than 120 countries find an environment that promotes independent thinking and a climate that inspires excellence. In the heart of Europe and globally networked, we jointly develop solutions for the global challenges of today and tomorrow.