Kundendienstassistent/in — Emil Frey
- Location
- Zürich
- Contract
- Full-time
- Posted
- 27 days ago
Full description
What you should know about us The Emil Frey Group is not only a Swiss family company with over 100 years of experience, but also one of the leading companies in the automotive industry. Quality, tradition, innovation and customer orientation are the main pillars of the company. The focus of the activities is on the import of car brands, the operation of garages, the logistics of spare and accessories as well as the provision of financial services. Emil Frey AG Zurich-Nord, the legendary blue garage, shines as a new building. We invite you to be part of it. Together we want to further develop the services around the automobile. With our 21 brands - Abarth, Alfa Romeo, Citroën, Defender, Discovery, DS, Fiat, Jaguar, Jeep, Kia, Leapmotor, Lexus, Mitsubishi, Opel, Peugeot, Range Rover, Subaru, Suzuki, Toyota, Volvo and Zeekr - we offer our customers the largest range of brands in and around Zurich. Our goal is to always put our customers at the center of our thinking and actions. Their tasks
- Customer support at a high level of service, from appointment agreement to billing
- Preparation of cost estimates and accounting of workshop work
- Planning, controlling and monitoring of workshop utilization and ensuring deadline compliance
- Vehicle acceptance and return including explanation of invoices
- Assistance in the examination and handling of guarantee cases in cooperation with the workshop manager and importer
- Ensuring professional work execution and cleanliness of customer vehicles Your profile
- Completed training in the automotive sector with EFZ and the desire to develop further in customer service
- Commercial affinity and interest in administrative and organizational tasks
- Readiness for corresponding further training is advantageous
- Enjoy contact with customers and a service-oriented activity
- Structured, reliable and supportive workflow
- Team-oriented, flexible and communicative personality
- Secure handling of common IT applications (MS Office), openness to new systems
- Very good knowledge of German in word and writing, other languages of advantage What we offer you You will find a new challenge with us with exciting tasks and much more:
- Numerous discounts (new cars, service work and spare parts, vehicle and health insurance, fuel cards, hotels and much more)
- An own, attractive pension fund as an independent pension fund
- A long-term business perspective
- Individual training and development opportunities
- At least 25 days of holiday As you can contact us Silas Steinmetz, Regional HR Manager is looking forward to the complete application (e.g. CV, employment certificates, etc.) via the link "Apply now!". For reasons of better readability, the simultaneous use of the language forms male, female and diverse (m/f/d) is waived. Female and other gender identities are explicitly included. Diversity also means for us that people work together in teams that achieve the best possible results through their uniqueness and diversity. We believe that a diverse workforce and an inclusive culture enable us to realize our full potential.
- Customer support at a high level of service, from appointment agreement to billing
- Preparation of cost estimates and accounting of workshop work
- Planning, controlling and monitoring of workshop utilization and ensuring deadline compliance
- Vehicle acceptance and return including explanation of invoices
- Assistance in the examination and handling of guarantee cases in cooperation with the workshop manager and importer
- Ensuring professional work execution and cleanliness of customer vehicles
- Completed training in the automotive sector with EFZ and the desire to develop further in customer service
- Commercial affinity and interest in administrative and organizational tasks
- Readiness for corresponding further training is advantageous
- Enjoy contact with customers and a service-oriented activity
- Structured, reliable and supportive workflow
- Team-oriented, flexible and communicative personality
- Secure handling of common IT applications (MS Office), openness to new systems
- Very good knowledge of German in word and writing, other languages are advantageous
Questions about this listing
What salary does Emil Frey offer for this role?
The original listing does not state a salary. Our estimate for this role and sector in Zürich is CHF 73'500 - 111'500 gross per year — an estimate, not a figure communicated by Emil Frey. The calculator on this site converts a gross salary into your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Emil Frey offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Emil Frey during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Zürich?
EU/EFTA residents living in the border zone of the country adjoining Canton Zürich can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Zürich's cantonal migration office or with HR during the application.
How do I apply for this position at Emil Frey?
Use the "Apply now" button on this page — it links directly to Emil Frey's original listing at jobs.emilfrey.ch, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
