AI Outcome Customer Engineer, Forward Deployed Engineering, Google Cloud — Google Switzerland
- Location
- Zürich
- Contract
- full-time
- Posted
- Today
Role overview
Minimum qualifications
Bachelor’s degree or equivalent practical experience.
5 years of experience with cloud native architecture in a customer-facing or support role.
- Minimum qualifications:
- Bachelor’s degree or equivalent practical experience.
- Partner with account teams and practice Customer Engineers (CEs) during technical evaluation phases to assess project feasibility, shape proposals for long-term adoption, and validate FDE engagement requests.
- Lead upfront technical design for enterprise-grade AI solutions, ensuring seamless and secure integration of models, agents, and connectors into existing customer data pipelines, identity providers, and compliance boundaries.
- 5 years of experience with cloud native architecture in a customer-facing or support role.
Main responsibilities
- Partner with account teams and practice Customer Engineers (CEs) during technical evaluation phases to assess project feasibility, shape proposals for long-term adoption, and validate FDE engagement requests.
- Lead upfront technical design for enterprise-grade AI solutions, ensuring seamless and secure integration of models, agents, and connectors into existing customer data pipelines, identity providers, and compliance boundaries.
- Dive into code-level context to diagnose and resolve complex customer implementation issues, identify core product bugs, and test workarounds to clear execution roadblocks.
- Serve as the definitive liaison to core Product and Engineering teams, troubleshooting systemic deployment blockers and translating real-world field feedback into actionable feature requests.
- Steer implementation strategy through technical authority and architectural foresight while owning the technical reality of delivery alongside customer-facing teams.
Key requirements
- Bachelor’s degree or equivalent practical experience.
- 5 years of experience with cloud native architecture in a customer-facing or support role.
- Experience with technical delivery strategies and interfacing with product or engineering organizations.
- Experience in either system design or reading code (e.g., Java, C++, Python).
- Experience in system design or orchestration frameworks (e.g., LangGraph, AutoGen, CrewAI).
- Experience with enterprise integrations (APIs, enterprise content management (ECMs), identity), Cloud infrastructure, or AI/ML model deployments.
Company and context
- Experience with technical delivery strategies and interfacing with product or engineering organizations.
- Experience in either system design or reading code (e.g., Java, C++, Python).
- Experience in system design or orchestration frameworks (e.g., LangGraph, AutoGen, CrewAI).
- Experience with enterprise integrations (APIs, enterprise content management (ECMs), identity), Cloud infrastructure, or AI/ML model deployments. Preferred qualifications:
- Experience into novel technical problems, deciphering ambiguity, diagnosing bugs, and emerging with credible architectural solutions.
- Experience orchestrating specialized technical resources to execute complex builds.
- Experience engaging with, presenting to, and influencing technical stakeholders or executive leaders.
- Ability to communicate in German fluently to support clients in region.
- Excellent executive communication skills, capable of translating deep technical integration issues into business impact. About the job
- As an AI Outcome Customer Engineer in our go-to-market (GTM) AI Tech organization, you will bridge the gap between pre-sales agreement shaping and post-sales execution.
Additional details
- Excellent executive communication skills, capable of translating deep technical integration issues into business impact.
Notes and original content
- About the job
- Responsibilities
Questions about this listing
What salary does Google Switzerland offer for this role?
Google Switzerland lists CHF 83'000 - 126'000 gross per year for this position in Zürich. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Google Switzerland offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Google Switzerland during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Zürich?
EU/EFTA residents living in the border zone of the country adjoining Canton Zürich can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Zürich's cantonal migration office or with HR during the application.
How do I apply for this position at Google Switzerland?
Use the "Apply now" button on this page — it links directly to Google Switzerland's original listing at google.com, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
