1st & 2nd IT-Supporter — yellowshark AG
- Location
- Dietikon
- Contract
- not specified
- Posted
- 9 days ago
Full description
21.10.2026 1st & 2nd IT Supporter 8953 Dietikon (Hybrid) IT support
- Permanent employment
Hybrid Wage band 75,000 - 90,000 CHF 01 Future employer Are you not just looking for a job, but a new challenge? Do you want to follow your calling and make a difference? Taking responsibility, experiencing appreciation and breaking new ground with a courageous team? Go your way with us. Move on. We recruit and select for a Swiss software company with around 100 employees at three locations in Switzerland and Germany. Since 1986, they have been developing workforce management solutions that today employ over 450,000 professionals in five countries. The goal: to make working environments smarter – with technology that relieves the burden. 02 Your task – Together with your team, you take on the responsibility to further develop IT support – You support the customers by telephone and in writing with questions about the software product range. – As an important interface between customers, support organization and internal departments, you ensure smooth communication. – You analyze and process support tickets, coordinate requests and document your solutions. – You will conduct short user training sessions and help customers solve problems efficiently and sustainably. – Your goal is to fix problems with customers. That is what you are doing every day. 03
Benefits
- Participation in external training
- Bistro or Mensa
- Independent organization of the Daily Business
- Flat hierarchies
- Flexible organisation of working time
- Guaranteed hybrid or home office work
04 Your profile – A training as a computer scientist EFZ / company computer scientist EFZ or a comparable practical experience. Experience in the administration of Microsoft 365 and modern Windows environments. – Good knowledge of Microsoft Entra ID and ideally in Intune and Exchange Online & Identity Management – You have a high communication ability in French and also German. In addition, you can adjust well to your counterpart. – You prioritize the needs of our customers and you work exactly in hectic phases. – You bring in ideas and want to actively shape the customer experience. 05 Worth knowing Ideas welcome! We have a lot of room for creativity and good proposals. Hierarchies? We make decisions directly and easily. Leadership at eye level. Our bosses can listen, are hands-on and like to laugh. Humor is part of culture. – Flexible times, solid cohesion. You help shape your working time and work independently in the team, you organize yourself. – Team spirit instead of lone fighters. Collegiality, helpfulness and motivation are more than empty words for us. Other Recommendations Apply now Unfortunately, we cannot currently support applications from your region. Contact person T E-mail To the team Application process 01 Submit your application in 10 minutes 02 Examination of documents 03 Reply within 5 days Job ticker Get the latest job offers directly into your mailbox. Spontaneous application You take the initiative, we examine suitable job offers. PREVIOUS JOB NEXT JOB Have we aroused your interest? Send your application in 3 easy steps. Apply now Unfortunately, we cannot currently support applications from your region.
Questions about this listing
What salary does yellowshark AG offer for this role?
The original listing does not state a salary. Our estimate for this role and sector in Dietikon is CHF 79'000 - 134'500 gross per year — an estimate, not a figure communicated by yellowshark AG. The calculator on this site converts a gross salary into your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does yellowshark AG offer?
The original posting does not state the contract type or the working hours. Ask yellowshark AG about hours, contract duration, notice period and probation during the application process.
Do I need a cross-border work permit for a role in Zürich?
EU/EFTA residents living in the border zone of the country adjoining Canton Zürich can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Zürich's cantonal migration office or with HR during the application.
How do I apply for this position at yellowshark AG?
Use the "Apply now" button on this page — it links directly to yellowshark AG's original listing at jobs.yellowshark.com, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
