Mitarbeiter*in Alarmzentrale, Zug — Equans Switzerland

Full description

To strengthen our security department, we are looking for a service-oriented, motivated and competent, team-capable and communicative personality.

Tasks

• Occupation of the operation centre (3 shifts, 24 hours, 365 days)
• Monitoring and operation of alarm, building control and parking systems
• Receiving and forwarding calls on Picettstation and Helpdesk
• Activation of service technicians, guards and blue light organisations
• Recording of messages in various softwares (MS-Office, SAP, Planon)
• Badge and key output

Requirements

You describe yourself as a service provider: with a technical flair and stylish knowledge of German in word and writing. You also have the following requirements:

• Basic vocational training with further training and/or experience in guarding/security service beneficial
• Good repute
• Readiness for irregular working hours (shift operation with night and weekend inserts)
• Psychological resilience in stressful situations
• Good computer user knowledge

We specialize in holistic facilities management services for every phase of the business real estate and area lifecycle. Buildings and infrastructures are complex systems. Whether technical operation, strategic planning or infrastructural services – we ensure maximum availability, increase operational reliability and improve comfort in buildings. In this way, we minimize costs and create optimal conditions so that our customers can concentrate on their core business.

As a company of Equans Switzerland, the leading full-service provider for holistic building and energy solutions in Switzerland, we are also driving the transformation and digitalization of our customers and working together on the energy transition.