Mitarbeiter/in Kundenservice Zug 80-100% — CSS Versicherung

Full description

We at CSS help people lead a healthy life – whatever life has in store for them. Maybe our mission will soon be yours too? We would be delighted. We are a diverse group of ambitious people who want to make a difference. Some of us have done the KV, others come from the retail trade, the hospitality industry or from another professional corner. Everyone brings their experience. What unites us is our passion to be there for our customers. We help each other, stick together and laugh a lot. And we prefer to celebrate success together in a team.

This is what your everyday life looks like

• The well-being of our customers is important to you - good! Because dealing with customer concerns is one of your main tasks.
• You advise customers personally, on the phone or by e-mail – in very good German, also in another foreign language.
• One Team: You work closely with your colleagues and support them with address acquisition, lead processing and termination.
• When completing various sales-related and administrative tasks, you help proactively.

You bring that with you

• First things first: You realize that you like to be among people – you approach them openly and your positive nature is contagious.
• Completed vocational training in the KV, in the retail trade or in another exciting profession – we are open to this.
• Ideally, you have experience in the health insurance industry and have already acquired the VBV certificate – and if not, we support you.
• You can respond well to your counterpart, listen and love to help others.
• Work Flexible: Adapt your work to your lifestyle annually with part-time options and other flexible models like home office and more.
• Enjoy your wallet: Benefits such as bonus, Reka, discounted health insurance premium and others that quickly make up a few thousands a year.
• Choose your holiday model: 5 or 6 weeks holiday? Your decision. Accordingly, you work 41 or 42 hours a week.
• Improve yourself further: We like to see it if you educate yourself internally or externally and support generously with time and money.
• Stay fit: Ergonomic workplaces, promotion of mental well-being and many other offers around your health.
• Engage Socially: Does Life Mean Good to You? Then let others share your happiness and expand your horizons alone or in a team.

Contact details

Questions about your job to your manager? Rachel Lussi is here for you. 0582773600

Questions about the application process? Kevin Kisungu is here for you. 058 277 46 59

Your future team

Around 1.7 million customers, around 100 agencies, around 3000 employees and one of the leading Swiss health and property insurers. Yeah, we're pretty big. Fortunately. Because it also gives us great opportunities to really make a difference. Our roots date back to 1899. Since then we have grown healthy, but we do not rest on this: We still have a lot of plans for the future - maybe together with you?