Specialized Salesperson for Checkout and Customer Service (F/H/D) — Société coopérative Migros Genève
NewCHF 49'500 - 75'000
Société coopérative Migros Genève · Gland (VD)
- Location
- Gland
- Contract
- full-time
- Posted
- 4 days ago
SalaryCHF 49'500 - 75'000
Role overview
Join our team to help make every day unforgettable.
You will play a key role in providing an exceptional shopping experience.
Your passion for customer service and versatility will be your greatest assets in succeeding in this exciting position.
- Join our team to help make every day unforgettable.
- You will play a key role in providing an exceptional shopping experience.
- Welcome, listen to, and advise customers.
- Handle checkout transactions and respond efficiently to customer requests (returns, refunds, complaints).
- 2-5 years of experience: in the retail sector with customer interaction
- Completed professional apprenticeship (CFC): retail management Smile, versatility, patience, and rigor
Main responsibilities
- Welcome, listen to, and advise customers.
- Handle checkout transactions and respond efficiently to customer requests (returns, refunds, complaints).
- Perform tasks related to managing a customer service checkout and the administrative management of a store.
- Answer phone calls and ensure the transmission of communications and information.
Key requirements
- 2-5 years of experience: in the retail sector with customer interaction
- Completed professional apprenticeship (CFC): retail management Smile, versatility, patience, and rigor
- Excellent communication skills and natural ease in customer interactions
- Customer and solution-oriented, great ability to remain calm, comfortable in a dynamic environment, stress-resistant French (Good proficiency)
Application process
- now! Application and contact Djaina Julliard Talent Acquisition Specialist LinkedIn Recruitment process Pre-selection of applications
- We constantly review received applications, make a pre-selection, and forward it to the manager.
- Response time: up to 3 weeks. Professional interview
- During the professional interview, the manager and/or another specialist, or even the team, ask specific questions about the knowledge required to perform the job.
- If possible, there is also time to get to know the workplace and the team better in an informal discussion.
- Response time: up to 3 weeks. Offer and contract drafting (digital)
- The main points of the contract are reviewed again after our verbal job offer.
- Response time: up to 1 week.
Contacts
- The decision to proceed or terminate the recruitment process is communicated by phone or email.
- The contract drafting is then initiated by mutual agreement before being sent by email for digital signature.
Company and context
- Contribute to the proper organization of the checkout and subito area and coordinate the breaks of the checkout team.
- Collaborate with the team to ensure transparent and smooth communication, guaranteeing an exceptional customer experience. Requirements
- 2-5 years of experience: in the retail sector with customer interaction
- Completed professional apprenticeship (CFC): retail management Smile, versatility, patience, and rigor
- Excellent communication skills and natural ease in customer interactions
- Customer and solution-oriented, great ability to remain calm, comfortable in a dynamic environment, stress-resistant French (Good proficiency) What we offer
- Professional pension plan: Contribution-based system, contributions doubled by Migros from age 20, and early retirement option from age 58.
- Dining: Meal discount of CHF 4 (for purchases of CHF 10 or more) in Migros restaurants.
- Cumulus Points: 2% and 5% discount depending on assortments.
- Migros Bank: Preferential interest rate and no fees for a savings account.
Additional details
- Collaborate with the team to ensure transparent and smooth communication, guaranteeing an exceptional customer experience.
- Completed professional apprenticeship (CFC): retail management Smile, versatility, patience, and rigor
- Customer and solution-oriented, great ability to remain calm, comfortable in a dynamic environment, stress-resistant French (Good proficiency) Application and contact Talent Acquisition Specialist Recruitment process Pre-selection of applications
- Response time: up to 3 weeks. Professional interview Offer and contract drafting (digital)
Notes and original content
- Responsibilities
- Requirements
- Completed professional apprenticeship (CFC): retail management
- Smile, versatility, patience, and rigor
- Customer and solution-oriented, great ability to remain calm, comfortable in a dynamic environment, stress-resistant
- French (Good proficiency)
- What we offer
- Application and contact
- Djaina Julliard
- Talent Acquisition Specialist
