Special seller cash and customer service (F/H/D) — Société coopérative Migros Genève
NewCHF 60'500 - 91'500
Société coopérative Migros Genève · Gland (VD)
- Location
- Gland
- Contract
- full-time
- Posted
- 2 days ago
SalaryCHF 60'500 - 91'500
Role overview
Join our team to help make every day unforgettable.
You will play a key role in providing an exceptional shopping experience.
Your passion for customer service and versatility will be your best assets to succeed in this challenging position.
- Join our team to help make every day unforgettable.
- You will play a key role in providing an exceptional shopping experience.
- You welcome, you listen and you advise customers.
- You ensure cash transactions and respond effectively to customer requests (returns, refunds, claims).
Main responsibilities
- You welcome, you listen and you advise customers.
- You ensure cash transactions and respond effectively to customer requests (returns, refunds, claims).
- You perform the tasks of managing a customer service caisse and flower department, advising customers, helping them find the perfect floral compositions for each occasion
- You answer phone calls and you ensure the transmission of communications and information.
Application process
- Application and contact Djaina Julliard Talent Acquisition Specialist LinkedIn
- Recruitment process Preselection of files We constantly review the applications received, pre-screen and forward them to the manager.
Contacts
- The decision to pursue or eliminate the recruitment process is communicated by telephone or e-mail.
- Return time: up to 3 weeks Professional interview During the professional interview, the manager and/or other specialized person, or even the team, asks specific questions about knowledge to accomplish the work.
- If possible, then there is more time to get to know the workstation and team in a broken stick discussion.
- Return time: up to 3 weeks Contract offer and establishment (digital) The main points of the contract are checked again after our verbal job offer.
- The establishment of the contract is then initiated by mutual agreement before being sent by e-mail for digital signature. Return time: up to 1 week Grado di occupazione: 903%
Company and context
- You contribute to the good organization of the caisse and sourco area and coordinate the breaks of the caisse team.
- You work with the team to ensure seamless and transparent communication, ensuring an exceptional customer experience. Required
- 2-5 years of experience: in the retail sector with customer contact
- Completed Professional Learning (CFC): Retail Manager Smile, versatility, patience and rigour
- Excellent communication skills and natural ease in customer contacts
- Customer orientation and solutions, great ability to keep calm, comfortable in a dynamic environment, stress resistance French (Good Mastery) Cosa offeriamo
- Occupational pension: Primary contributions, contributions from 20 years of age doubled by Migros and early retirement from 58 years of age.
- Food: Meal discount of Fr.4 (from purchases of 10.-) in Migros restaurants.
- Cumulus points: Reduction of 2% and 5% depending on assortments.
- Migros Bank: Interest at preferential rate and without charge for a savings account.
Additional details
- You work with the team to ensure seamless and transparent communication, ensuring an exceptional customer experience.
- Completed Professional Learning (CFC): Retail Manager Smile, versatility, patience and rigour
- Customer orientation and solutions, great ability to keep calm, comfortable in a dynamic environment, stress resistance French (Good Mastery)
- Application and contact Djaina Julliard Talent Acquisition Specialist
- The establishment of the contract is then initiated by mutual agreement before being sent by e-mail for digital signature. Return time: up to 1 week Grado di occupazione: 903%
Notes and original content
- Completed Professional Learning (CFC): Retail Manager
- Smile, versatility, patience and rigour
- Customer orientation and solutions, great ability to keep calm, comfortable in a dynamic environment, stress resistance
- French (Good Mastery)
- Cosa offeriamo
- The establishment of the contract is then initiated by mutual agreement before being sent by e-mail for digital signature.
- Return time: up to 1 week
- Grado di occupazione: 903%