Spa Service Agent (f/m/i) 100% — Bürgenstock Hotels AG
- Location
- Ticino
- Contract
- full-time
- Posted
- Yesterday
Role overview
Spa Service Agent (f/m/i) 100%
Bürgenstock Resort --> An icon among Swiss hotels: in 1873 the history of the Bürgenstock Resort Lake Lucerne began – a story that still impresses and touches today.
High up on the Bürgenberg lies an oasis of relaxation and a place of first-class hospitality.
- Spa Service Agent (f/m/i) 100%
- Bürgenstock Resort --> An icon among Swiss hotels: in 1873 the history of the Bürgenstock Resort Lake Lucerne began – a story that still impresses and touches today.
- To strengthen our team, we are looking for a Spa Service Agent (f/m/i) 100% from September 2026 Her responsibilities include the following activities: reception, support, scheduling and billing of spa services with day and hotel guests
- Inform guests about the full spectrum of wellness services and spa facilities as well as guided tours of the Alpine Spa
- As an employee, you get access to the Beekeeper employee app, benefit from interesting further education and internal promotion opportunities and more.
Main responsibilities
- To strengthen our team, we are looking for a Spa Service Agent (f/m/i) 100% from September 2026 Her responsibilities include the following activities: reception, support, scheduling and billing of spa services with day and hotel guests
- Inform guests about the full spectrum of wellness services and spa facilities as well as guided tours of the Alpine Spa
- Proactive sale of the entire product range, customer loyalty, cross-selling for spa treatments
- Support in attracting and taking care of our spa members
- Daily cleanup at the spa and control of the workplace General Assistance at the Spa
- We are addressing a well-positioned and service-oriented personality with experience in a comparable position in the international luxury segment.
- You come from the hotel industry or the wellness area and the well-being of the guest is always your top priority.
- Through your training, you are familiar with the processes of a front office and preferably familiar with the implementation of LQA standards.
- We imagine an independent and motivated personality who is reliable and enjoys working in a team.
- They speak fluent German and English and can communicate in other foreign languages, are preferably familiar with the TAC reservation system and have good MS-Office knowledge.
What the company offers
- As an employee, you get access to the Beekeeper employee app, benefit from interesting further education and internal promotion opportunities and more.
Application process
- We look forward to your complete application documents with letters of motivation, employment certificates and photo.
- If you enjoy dealing with guests, are communicative and resilient and do not shy away from weekend assignments, you are at the right place with us.
- Take the unique opportunity of a varied task with the potential to learn in the most beautiful mountain environment.
- Awards: Swiss Location Awards «Switzerland's best meeting location World Travel Awards «Switzerland's Leading Luxury Hotel 2024 World Spa Awards «World's, Europe's & Switzerland's Best Hotel Spa 2024 LHW Membership Awards «Remarkable Experience Award 2023 Great Place To Work 2025 The New York Times 52 Places to Go in 2018 Travel + Leisure «500 List 2021 Handelszeitung «Best Employer in the Hospitality Sector 2023 Falstaff Magazine «Best Hotel in Switzerland
Contacts
- No. 1 Wine Spectator 2024 «Best Award of Excellence Swiss Bar Awards «Best Hotel Bar BÜRGENSTOCK HOTELS AG Nadine Koch Bürgenstock 30 6363 Obbürgen Telephone +41 41 612 61 71 https://burgenstockresort.com
Additional details
- Daily cleanup at the spa and control of the workplace General Assistance at the Spa
Notes and original content
- Daily cleanup at the spa and control of the workplace
- General Assistance at the Spa
Questions about this listing
What salary does Bürgenstock Hotels AG offer for this role?
Bürgenstock Hotels AG lists CHF 69'500 - 106'000 gross per year for this position in Bellinzona. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Bürgenstock Hotels AG offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Bürgenstock Hotels AG during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Nidwalden?
EU/EFTA residents living in the border zone of the country adjoining Canton Nidwalden can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Nidwalden's cantonal migration office or with HR during the application.
How do I apply for this position at Bürgenstock Hotels AG?
Use the "Apply now" button on this page — it links directly to Bürgenstock Hotels AG's original listing at recruitingapp-2850.umantis.com, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
