Senior customer advisor switch (f/m/d) — Raiffeisen
- Location
- Zürich
- Contract
- full-time
- Posted
- 16 days ago
Role overview
Raiffeisenbank Zurich is a successful, fast-growing and dynamic bank with 6 offices in the city area.
Over 90 employees live and work according to the motto "with heart and competence" we conquer Zurich.
Discover the unique culture that combines entrepreneurial commitment, fairness and personal performance planning and choose an employer with modern employment conditions, a wide range of tasks and a great deal of room for manoeuvre.
- Raiffeisenbank Zurich is a successful, fast-growing and dynamic bank with 6 offices in the city area.
- Over 90 employees live and work according to the motto "with heart and competence" we conquer Zurich.
- Ensuring a discreet, high-quality service at the counter as well as a warm welcome for our customers
- Handling of all counter transactions (cash transactions, currency exchange, precious metals) in compliance with all due diligence obligations (including KYC)
Main responsibilities
- Ensuring a discreet, high-quality service at the counter as well as a warm welcome for our customers
- Handling of all counter transactions (cash transactions, currency exchange, precious metals) in compliance with all due diligence obligations (including KYC)
- Holistic, needs-oriented advice in the areas of numbers, savings, investing and provision
- Active demand recognition, cross-selling as well as targeted forwarding to specialist consultants and appointment agreements
- Support and support of customers in the digital world as well as active participation in sales and market development measures Requirements
- Completed banking education or comparable qualifications and experience in the counter and cash area
- Strong customer and service orientation with a high level of trustworthiness, integrity and responsibility
- Enjoyment of intensive customer contact as well as pronounced host qualities with a winning appearance
- Strong communication skills and sales flair for active demand recognition and customer engagement
- Flowing knowledge of German, further language skills (English, French, Italian) advantageous We offer: We invite our employees to actively participate in their work and to take on responsibility.
Questions about this listing
What salary does Raiffeisen offer for this role?
Raiffeisen lists CHF 101'500 - 154'000 gross per year for this position in Zürich. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Raiffeisen offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Raiffeisen during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Zürich?
EU/EFTA residents living in the border zone of the country adjoining Canton Zürich can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Zürich's cantonal migration office or with HR during the application.
How do I apply for this position at Raiffeisen?
Use the "Apply now" button on this page — it links directly to Raiffeisen's original listing at jobs.raiffeisen.ch, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
