Patient Service Specialist 80 - 100% — Luzerner Kantonsspital (LUKS)
CHF 69'500 - 106'000
Luzerner Kantonsspital (LUKS) · Luzern (LU)
- Location
- Luzern
- Contract
- full-time
- Posted
- 119 days ago
SalaryCHF 69'500 - 106'000
Role overview
The Lucerne Cantonal Hospital with locations in Lucerne, Sursee and Wolhusen is a company of the LUKS Group and is therefore one of the leading hospital groups in Switzerland.
The more than 8,500 employees are there around the clock for the well-being of patients with warmth, competence and commitment.
The clinics and institutes of the LUKS Group offer medical services of the highest quality.
- The Lucerne Cantonal Hospital with locations in Lucerne, Sursee and Wolhusen is a company of the LUKS Group and is therefore one of the leading hospital groups in Switzerland.
- The more than 8,500 employees are there around the clock for the well-being of patients with warmth, competence and commitment.
- We offer you an interesting and challenging role as a host on the wards.
- You are responsible for the well-being of our guests/patients in the non-medical area
- Friendly, committed person with strong service orientation
- Good ability to empathize with patients and discretion
Main responsibilities
- We offer you an interesting and challenging role as a host on the wards.
- You are responsible for the well-being of our guests/patients in the non-medical area
- You are responsible for taking daily orders and serving meals and drinks according to medical prescriptions
- You are also the link to ensure close communication and cooperation with nursing, kitchen and housekeeping
- You are also responsible for checking and furnishing the rooms to ensure they are fully equipped, mise-en-place in the back office, making fresh patient beds, and caring for cut flowers Requirements:
- You have a completed Gastronomy vocational training with EFZ certificate of competency as a restaurant, service, hotel or housekeeping specialist
- You are a friendly, committed personality with a high level of service orientation
- Good empathy in dealing with patients and discretion are a given for you
- Excellent knowledge of German, an additional national language, as well as in-depth PC user knowledge, an interest in the hospital system and nutrition topics complete your profile We offer:
- Together with your teammates, you will cover a variety of topics Day shifts without room hours by 7:30 p.m. at the latest and work an average of two weekend shifts per month.
Key requirements
- Friendly, committed person with strong service orientation
- Good ability to empathize with patients and discretion
- Excellent German knowledge, additional national language, and good PC user knowledge
- Interest in hospital topics and nutrition themes
- You are also the link to ensure close communication and cooperation with nursing, kitchen and housekeeping
- These tasks offer you the opportunity to use and further develop your professional expertise and social skills
What the company offers
- You can also benefit from attractive weekend bonuses and have access to numerous discounts and benefits that make the working environment even more pleasant
