ICT supporter 2nd level — Stadt Bern
- Location
- Bern
- Contract
- full-time
- Posted
- 20 days ago
Role overview
To strengthen our Support Center Team (2nd level) we are looking for a dedicated and service-oriented personality by immediately or by agreement.
- To strengthen our Support Center Team (2nd level) we are looking for a dedicated and service-oriented personality by immediately or by agreement.
- Co-responsible for operation, maintenance and further development of the Support Center 2nd Level
- proactively optimize customer support and work processes
Main responsibilities
- Co-responsible for operation, maintenance and further development of the Support Center 2nd Level
- proactively optimize customer support and work processes
- Regular field service assignments according to operational plan
- Support 1st level support for complex malfunctions and support requests
- Secure the interfaces and communication to other departments, collaborate in projects and participate in committees Requirements:
- Completed training as an ICT specialist EFZ or comparable training
- Perennial experience as an ICT supporter/in 2nd Level & Field Support
- High level of commitment and flexibility as well as communicative, resilient, reliable person
- Team of the operator with an independent, solution- and customer-oriented approach Guide card category B
- We offer: For sense & city life With us you change something.
Application process
- If you enjoy customer support and want to work in a dynamic IT environment, we look forward to your application.
- The position is limited to 1 year, with the possibility of a permanent job.
Additional details
- Secure the interfaces and communication to other departments, collaborate in projects and participate in committees
- Team of the operator with an independent, solution- and customer-oriented approach Guide card category B
Notes and original content
- Requirements:
- Team of the operator with an independent, solution- and customer-oriented approach
- Guide card category B
Questions about this listing
What salary does Stadt Bern offer for this role?
Stadt Bern lists CHF 85'000 - 119'000 gross per year for this position in Bern. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Stadt Bern offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Stadt Bern during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Bern?
EU/EFTA residents living in the border zone of the country adjoining Canton Bern can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Bern's cantonal migration office or with HR during the application.
How do I apply for this position at Stadt Bern?
Use the "Apply now" button on this page — it links directly to Stadt Bern's original listing at jobs.bern.ch, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
