Gestionnaire de dossiers RAA (100%) - CDD — EVAM

Full description

EVAM (Etablissement vaudois de l'accueil des migrants) is a major player in the voodoo public service. With more than 1,000 employees and an annual budget of 360 million francs, we welcome, support and integrate migrants in the canton of Vaud.

Every day, our teams work with openness and responsibility to address key social issues. Joining EVAM means putting its skills at the service of a human mission and of public utility, in a stimulating, diverse and constantly evolving professional environment.

As part of the strengthening of our team we recruit one

Folder Manager Back to Support (100%) - CSD 12 months

[Salary class](https://www.evam.ch/app/uploads/2026/06/Bareme-salarial 2026.pdf): 4 (This scale refers to validated prerequisites, failing which classification is at grade level -1)

Place : Lausanne Entry into office : Immediately or to be agreed

What you bring to our mission

Thanks to your administrative expertise, your sense of analysis and your relational ease, you help ensure a rigorous and fair support for migrants. You play a key role in assessing individual situations, applying the subsidiarity principle and supporting beneficiaries in their administrative processes, while ensuring that the legal framework and procedures in force are respected.

The word of your future manager, Aline

"As a person in charge, I attach particular importance to the quality of the work done, the collaboration and the commitment of everyone. I am convinced that quality work is based on a united team, where mutual assistance, benevolence and communication enable everyone to develop their skills and contribute fully to our mission.

Our activity is within a demanding framework, requiring precision, autonomy and analytical capacity. Beyond the administrative processing of cases, we pay constant attention to the individual realities of beneficiaries, reconciling professional expertise, equity and human consideration.

Your key missions

• You analyse and investigate the files in order to determine the right to benefits in accordance with the principle of subsidiarity.
• You conduct back-to-help interviews and assist beneficiaries in their administrative work.
• You write the correspondence and administrative decisions necessary to process the files.
• You ensure the administrative follow-up of the situations handled and contribute to the compilation of statistics and dashboards.
• You process requests received by phone and e-mail and direct recipients to the appropriate interlocutors.
• You develop and maintain quality relationships with internal and external partners.

Your profile

• SWC or training deemed equivalent.
• Professional experience of at least 3 years in a similar function or close field.
• Knowledge of social insurance, an asset.
• Excellent analytical, organizational and synthesis capabilities.
• Strong communication and writing skills.
• Mastery of French in both oral and written terms.

What EVAM proposes

• A committed working environment
• A policy of continuing training to evolve in your career
• Telework policy
• 5 weeks of holiday (6 from 50 years)
• Very good social benefits
• Meaningful projects in a stimulating intercultural context

The 2-step recruitment process

1. Interview with the recruitment officer
2. Situation

At the end of the process: request for an extract from the criminal record, special extract and certificate from the prosecution office (undocumented documents required).

Do you recognize yourself in this mission? We look forward to discovering your candidacy and building together a future of solidarity.* All applications are processed directly by our Recruitment team. We do not collaborate with recruitment firms or agencies for this position.