Employee Collection Team Zürich — Cornèr Banca
- Location
- Wallisellen
- Contract
- full-time
- Posted
- 42 days ago
Role overview
We are looking for a motivated and customer-oriented professional to join our team in a dynamic and growing environment.
The ideal candidate is eager to develop their skills in client relationship management and credit recovery, combining strong communication abilities with empathy and a solution-driven approach.
This role offers the opportunity to work closely with clients, negotiate sustainable payment solutions, and contribute to maintaining positive and professional relationships even in sensitive situations.
- We are looking for a motivated and customer-oriented professional to join our team in a dynamic and growing environment.
- The ideal candidate is eager to develop their skills in client relationship management and credit recovery, combining strong communication abilities with empathy and a solution-driven approach.
- Key Responsibilities:
- Phone contact with clients for credit management and debt recovery
- Commercial training (commercial apprenticeship or equivalent qualification)
- Native German and good knowledge of English
Main responsibilities
- Key Responsibilities:
- Phone contact with clients for credit management and debt recovery
- Active listening to clients’ situations and identification of sustainable payment solutions
- Negotiation of repayment plans and monitoring of agreed arrangements
- Management and updating of cases in internal systems
- Collaboration with the team to monitor open positions
- Maintaining a professional and empathetic approach even in sensitive situations
- Commercial training (commercial apprenticeship or equivalent qualification)
- Native German and good knowledge of English
- Excellent communication skills and strong customer listening abilities
Key requirements
- Commercial training (commercial apprenticeship or equivalent qualification)
- Native German and good knowledge of English
- Excellent communication skills and strong customer listening abilities
- Aptitude for managing customer relationships over the phone
- Empathy, mediation skills, and solution-oriented mindset
- Attention to detail and organizational skills Team spirit and reliability Ideal profile
- Young, motivated person eager to grow professionally
Company and context
- Attention to detail and organizational skills Team spirit and reliability Ideal profile
- Young, motivated person eager to grow professionally
- Ability to remain calm and professional even in difficult conversations
- Team-oriented attitude and collaborative mindset
Additional details
- Attention to detail and organizational skills Team spirit and reliability
Notes and original content
- Attention to detail and organizational skills
- Team spirit and reliability
- Ideal profile
Questions about this listing
What salary does Cornèr Banca offer for this role?
Cornèr Banca lists CHF 83'000 - 127'500 gross per year for this position in Wallisellen. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Cornèr Banca offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Cornèr Banca during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Zürich?
EU/EFTA residents living in the border zone of the country adjoining Canton Zürich can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Zürich's cantonal migration office or with HR during the application.
How do I apply for this position at Cornèr Banca?
Use the "Apply now" button on this page — it links directly to Cornèr Banca's original listing at jobs.corner.ch, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
