Conseiller Clientèle privée - team Outbound (tous genres) - Lausanne 1 — Banque Migros

Full description

With us, you can get involved and shape customer advice for the future and digitize the banking sector. We are looking for you: a personality that anticipates. Someone with whom, as a team, we influence the future with passion, innovation and creativity.

Luogo di lavoro: Banque Migros, Lausanne Branch - Rue de Genève, Rue de Genève 88, 1004 Lausanne

Mansioni

• You contact existing and potential clients to set advisory appointments for our advisors and clients
• You do simple advice and transactions and inform our customers about our services and products
• You work according to predefined campaigns in a consulting pool and you deal effectively with sales opportunities on the basis of a qualified potential analysis
• You perform complete and high quality CRM information documentation and generate manual sales opportunities based on needs

Requirements

• 2 years: Sale
• Completed Professional Learning (CFC): Sale or Bank
• Taste for active customer relations development, customer wishes identification and daily telephone contact
• Experience in acquiring and actively developing customers by telephone, communicative and professional attitude oriented towards making appointments
• Thanks to your friendly, flexible and confident personality, you will also highlight your ability to network and team spirit
• German (Good knowledge)
• French (Good Mastery)

Cosa offeriamo

• Flexible workplace/telework: Individual teleworking opportunities
• Equitable compensation: Solid global package with wages, social security and welfare
• Occupational planning: Very attractive pension fund with higher employer contribution than standards
• Migros Bank: Accounts, mortgages and preferential financial benefits
• Individual continuing training: Attractive contributions to external training

Contatto

Candidature and contact Ana Monteiro HR Business Partner

Recruitment process

• Preselection of files: We constantly review the applications received, pre-screen and forward them to the manager. The decision to pursue or eliminate the recruitment process is communicated by telephone or e-mail. Return time: up to 3 weeks
• Deferred video interview: In case of a large number of eligible applications, an optional delayed video interview may take place. In the course of these video interviews, the answers given to the questions we have previously sent are recorded using the web camera or mobile camera. This allows us to get to know more candidates in a short time so as to invite the right people for the next round. Return time: up to 1 week
• Personal interview video or telephone: In the case of a large number of candidates, personal video or telephone interviews are optional. This allows us to get to know more candidates in a short time in order to invite the people concerned for the next round. Return time: up to 1 week
• Interview with HR and the specialized department: The interview is conducted in distanciel or face-to-face with the HR person responsible and/or the specialized department. It serves primarily to learn more about personal and professional skills and allows both parties to assess cultural compatibility with the company and the team. Return time: up to 3 weeks
• Offer and contract preparation (digital): The main points of the contract are checked again after our verbal job offer. The establishment of the contract is then launched by mutual agreement before being sent by e-mail for digital signature. Return time: up to 1 week

Grado di occupazione: 80-100%