Collaborateur·trice administratif·ve guichet, call center et back office — État de Vaud (Administration cantonale vaudoise)

Full description

As an administrative assistant, you provide customer service at the counter, via the call centre, and by correspondence (mail and mail). In a work environment essentially turned to the front office, you provide various administrative services related to the admission of vehicles to road traffic. You plan vehicle inspection appointments and ensure the follow-up of the files in collaboration with the traffic experts. You immaculate special vehicles (agricultural, working and imported) and issue special authorizations (exceptional arrangements and special authorizations). In a context of wide and varied knowledge, you ensure compliance with the legal bases in force and provide services in accordance with the policy of quality of service.

• Provide customer service at the counter, via the telephone and correspondence centre.
• Deliver administrative services related to the admission of vehicles to road traffic. In a context of wide and varied knowledge, you ensure compliance with the legal bases in force and provide services in accordance with the policy of quality of service.
• Provide customer service at the counter, via the telephone and by mail.
• Deliver the administrative services related to the admission of vehicles to road traffic.